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Insurance Account Manager

2 months ago

Dallas, Texas, United States C1 Insurance Group Full time
Job Title: Personal Lines Account Manager

Join C1 Insurance Group, a dynamic and growing insurance agency in Dallas, TX, as a Personal Lines Account Manager. We are seeking a customer-focused professional to provide exceptional service to our policyholders.

Key Responsibilities:
  • Provide personalized service to policyholders, addressing their needs and concerns.
  • Strengthen relationships with existing customers through proactive communication and issue resolution.
  • Collaborate with producers to maintain high customer retention rates.
  • Manage customer communication and documentation, ensuring accuracy and timeliness.
  • Assist policyholders with coverage and billing questions via phone and email.
  • Process policy changes, updates to billing, cancellations, and reinstatements.
  • Facilitate the claims process as needed.
Requirements:
  • Customer service background with a strong focus on problem-solving and communication.
  • Detail-oriented with a positive attitude and strong work ethic.
  • Preferred: bachelor's degree or insurance background, P&C insurance license, and experience in the insurance industry.
  • Proficient in Microsoft Office/Google Workspace.
Why Join Us?

C1 Insurance Group offers a full-time, in-office position with a competitive annual base salary, paid time off, paid holidays, and health insurance coverage. Our training program is designed to ensure your success in this role. We are committed to your growth and development, and we are excited to welcome you to our team.