Fitness Center Representative
2 weeks ago
We are seeking a highly motivated and customer-focused Member Services Representative to join our team at Planet Fitness - The Core Group.
Job SummaryThe Member Services Representative will be responsible for delivering exceptional customer service to our members, prospective members, and guests. This role requires a strong passion for fitness and health, excellent communication skills, and the ability to work in a fast-paced environment.
Key Responsibilities- Greet members, prospective members, and guests, providing a positive and welcoming experience.
- Handle all front desk-related activities, including answering phones, checking members into the system, and facilitating new member sign-ups.
- Take prospective members on tours of the club and respond to their questions and concerns in a timely and professional manner.
- Assist in maintaining the neatness and cleanliness of the club.
- Provide exceptional customer service, resolving issues and exceeding member expectations.
- Customer service background preferred.
- Basic computer proficiency.
- A passion for fitness and health.
- Upbeat and positive attitude.
- Punctuality and reliability are a must.
- Exceptional customer service skills, with the ability to interact in a positive and professional way with members and co-workers.
- Strong listening skills, with the ability to empathize and problem-solve.
- Diplomacy in all interactions, using appropriate behavior and language.
- High School diploma/GED equivalent required.
- Must be 18 years of age or older.
All staff will receive a free Black Card membership after 90 days of employment. As a Core Development and Management employee, you are eligible for benefits if you are regularly scheduled and work at least 30 hours per week. Benefits include Medical options, Dental, Vision, Flexible Spending Accounts, 401k with company contribution, paid vacation time, and additional ancillary benefits like access to Pet Insurance and Aflac.
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Fitness Center Representative
4 weeks ago
Wilmington, Massachusetts, United States Planet Fitness Full time{"Job Title": "Weekend Member Services Representative", "Job Summary": "At Planet Fitness, we're passionate about creating a judgement-free zone where everyone feels welcome and motivated to reach their fitness goals. As a Weekend Member Services Representative, you'll play a vital role in delivering exceptional customer service to our members, prospective...
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Fitness Center Representative
4 weeks ago
Wilmington, Massachusetts, United States Planet Fitness Full time{"Job Title": "Member Services Representative", "Job Summary": "At Planet Fitness, we're passionate about creating a judgement-free zone where our members can achieve their fitness goals. As a Member Services Representative, you'll play a vital role in delivering exceptional customer service and ensuring a positive experience for our members, prospective...
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Fitness Center Representative
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Wilmington, Massachusetts, United States Planet Fitness Full timeJob SummaryMonday through Friday 2pm-10pmThe Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.Key ResponsibilitiesGreet members, prospective members and guests, providing exceptional customer service.Handle...
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Fitness Center Representative
4 weeks ago
Wilmington, Massachusetts, United States Planet Fitness Full time{"Job Title": "Member Services Representative", "Job Summary": "At Planet Fitness, we're passionate about creating a judgement-free zone where our members can achieve their fitness goals. As a Member Services Representative, you'll play a vital role in delivering exceptional customer service and ensuring our members have an outstanding...
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Fitness Center Representative
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