Fitness Center Representative

2 weeks ago


Fort Worth, Texas, United States Planet Fitness Full time
Member Services Representative Weekend/Overnight Sub Job Description

We are seeking a highly motivated and customer-focused Member Services Representative to join our team at Planet Fitness. As a Member Services Representative, you will be responsible for providing exceptional customer service to our members, ensuring a positive and welcoming experience in our clubs.

Key Responsibilities:

  • Provide exceptional customer service to members, responding to their inquiries and resolving any issues in a timely and professional manner.
  • Assist with shift coverage, including checking members into the system, taking prospective members on tours, and facilitating new account sign-ups.
  • Perform detailed cleaning in all areas of the facility, maintaining a clean and safe environment for our members.
  • Respond to member questions and concerns, escalating issues to Assistant Manager or Manager as needed.

Requirements:

  • Exceptional customer service skills, with the ability to interact positively and professionally with members and colleagues.
  • High school diploma or equivalent required; customer service background preferred.
  • Punctuality and reliability are essential, as well as the ability to work effectively in a fast-paced environment.

Benefits:

  • Competitive hourly rate of $11.00.
  • Free Planet Fitness Black Card Membership.
  • Opportunities for career growth and advancement within the company.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about providing exceptional service, we encourage you to apply for this exciting opportunity.



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