Audiology Technician Assistant

7 days ago


Farmington, Michigan, United States University of Utah Health Full time
Job Summary

We are seeking a highly skilled and detail-oriented Audiology Technician to join our team at University of Utah Health. As an Audiology Technician, you will play a critical role in supporting the Audiologist and Otolaryngologist in administrative duties related to audiology clinical operations.

Key Responsibilities
  • Assist with various clerical and administrative tasks relating to audiology, hearing aids, and other hearing devices.
  • Check in new hearing aids and cochlear implants, prepare for fitting, and connect the aids to the appropriate software.
  • Manage patient hearing aid returns, work with manufacturers on repairs, and communicate updates to patients.
  • Provide exceptional customer service to patients, responding to their inquiries and resolving issues in a timely and professional manner.
  • Maintain accurate records and documentation, including patient information, hearing aid data, and inventory management.
  • Collaborate with the Audiologist and Otolaryngologist to ensure seamless clinical operations and high-quality patient care.
Requirements
  • One year of office experience, customer service experience, or the equivalency.
  • Current, valid Utah driver's license at time of hire may be required in some areas.
  • Preferred qualifications include experience working in an audiology practice or with hearing devices, post-secondary education, and strong communication and interpersonal skills.
Working Conditions

This position involves light work that may exert up to 20 pounds and may consistently require light work involving lifting, carrying, pushing, pulling or otherwise moving objects. The position involves standing for extended periods of time and is not exposed to adverse environmental conditions.

This position may require the successful completion of a criminal background check and/or drug screen.



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