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School Technology Support Specialist

2 months ago

Corona, New York, United States PRACTICE Benefit Corp Full time
Job Overview

Position: School Technology Support Specialist

Company: PRACTICE Benefit Corp

Role Summary: We are looking for a dedicated and proactive individual to provide essential technical support within an educational environment. As a School Technology Support Specialist, you will be instrumental in addressing and resolving technology-related challenges faced by both staff and students.

Key Responsibilities:

  1. Technical Assistance:
    • Deliver prompt and effective technical support to educators and learners.
    • Diagnose and rectify hardware, software, and network complications.
    • Assist in the installation and configuration of computer systems and applications.
  2. Maintenance of Technology:
    • Oversee the upkeep and updates of school technology assets.
    • Ensure reliable network connectivity and troubleshoot any connectivity issues.
    • Conduct routine maintenance checks on all technological equipment.
  3. Device Management:
    • Supervise the inventory of all technological devices within the institution.
    • Organize and collect devices at the end of each academic term.
    • Maintain precise records of device allocation and condition.
  4. Data Security:
    • Safeguard the confidentiality and security of school data.
    • Assist in data backup and recovery efforts.
    • Manage data storage solutions and access rights.
  5. Support for Educational Technology:
    • Perform regular maintenance and updates on interactive technology.
    • Provide assistance to educators utilizing interactive tools in their classrooms.
    • Ensure all educational technology is functioning optimally.
  6. Device Care:
    • Regularly clean and maintain devices to ensure operational efficiency.
    • Organize device storage for easy access and security.
    • Implement safe handling and storage procedures for all equipment.

Compensation & Benefits:

  • Competitive hourly wage with opportunities for performance-based bonuses.
  • Participation in required training and events throughout the year.

Commitment:
PRACTICE partners with public schools to enhance educational outcomes for underserved students. Flexibility and dedication to our mission of promoting equitable education are essential.