Retail Store Manager

1 day ago


Lincoln, Nebraska, United States Spectrum Full time

About the Role:

Spectrum is seeking a highly motivated and experienced Retail Store Manager to join our team. As a Retail Store Manager, you will be responsible for leading a team of sales representatives and customer service agents to achieve sales targets and provide exceptional customer service.

Key Responsibilities:

  • Lead a team of sales representatives and customer service agents to achieve sales targets and provide exceptional customer service.
  • Develop and implement sales strategies to drive revenue growth and improve customer satisfaction.
  • Coach and develop sales representatives to improve their sales skills and customer service abilities.
  • Manage store operations, including inventory management, store appearance, and customer service standards.
  • Collaborate with other store managers and district managers to achieve business objectives and share best practices.

Requirements:

  • 3-5 years of sales and customer service experience, preferably in a retail environment.
  • Proven track record of achieving sales targets and improving customer satisfaction.
  • Excellent leadership and coaching skills, with the ability to motivate and develop a team.
  • Strong communication and interpersonal skills, with the ability to work effectively with customers, sales representatives, and other stakeholders.
  • Intermediate knowledge of software programs, including Excel, Word, and PowerPoint.

Preferred Qualifications:

  • Bachelor's Degree or equivalent work experience.
  • Management experience, preferably in a retail environment.
  • Telecommunications or wireless experience, preferably in a sales or customer service role.

About Spectrum:

Spectrum is a leading provider of telecommunications and entertainment services, serving over 32 million customers across 41 states. We are committed to providing exceptional customer service and creating a positive work environment for our employees.


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