Client Relationship Representative
3 days ago
Overview:
The Client Relationship Representative role is an exciting opportunity to join a dynamic team at PSFCU, where you will be responsible for delivering exceptional customer service and building long-lasting relationships with our valued members.
Salary:
$45,000 - $65,000 per year, depending on experience.
Key Responsibilities:
- Develop and maintain a deep understanding of PSFCU's products and services, as well as industry trends and competitor offerings.
- Provide personalized service to existing and new members, responding to their inquiries, resolving issues, and offering tailored solutions.
- Collaborate with colleagues across the organization to ensure seamless service delivery and identify opportunities for growth.
- Participate in community events and outreach initiatives to promote PSFCU's brand and build relationships with potential members.
Requirements:
- 1-2 years of work experience, preferably in a financial services or customer-facing role.
- Basic computer skills and proficiency in software programs used by PSFCU.
- Excellent communication and interpersonal skills, with the ability to effectively communicate complex information to diverse audiences.
- Fluency in spoken and written Polish and English.
- High School Diploma required; Bachelor's degree preferred.
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