Customer Experience Lead

1 week ago


Bodega, California, United States Guidewheel Full time

**Job Overview:** Guidewheel is seeking an experienced Customer Experience Lead to join our team. As a key member of our customer-facing team, you will be responsible for ensuring customer satisfaction and driving business growth.

The successful candidate will have a proven track record of delivering world-class customer experiences and a deep understanding of manufacturing operations. You will work closely with our customers to identify opportunities for growth and develop strategic plans to achieve business objectives.

Key Responsibilities:

  • Develop and execute customer engagement strategies to drive business growth and increase customer satisfaction.
  • Collaborate with cross-functional teams to ensure seamless delivery of customer solutions.
  • Analyze customer data to identify trends and opportunities for improvement.

Requirements:

  • Strong communication and interpersonal skills, with the ability to build strong relationships with customers and internal stakeholders.
  • Proven track record of delivering results in a fast-paced environment.
  • Detailed knowledge of manufacturing operations and ability to communicate effectively with C-level audiences.

Salary:** $110,000 - $130,000 per year



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