Guest Services Coordinator

2 weeks ago


Duncan, Oklahoma, United States Integral HospitalitySolutions Full time

We are looking for a dedicated Front Desk/Night Audit professional to join our esteemed organization, Integral Hospitality Solutions. In this role, you will be responsible for ensuring an exceptional experience for our guests while overseeing night operations.

Key Responsibilities:

  • Check-in and allocate rooms to guests efficiently.
  • Verify and manage phone and online bookings.
  • Address guest inquiries, requests, and concerns promptly.
  • Process payments from guests upon departure.
  • Maintain accurate records of room occupancy and guest details.
  • Relay important guest information to relevant departments.

Qualifications:

  • Experience in customer service or front desk operations is preferred.
  • Ability to establish rapport with guests effectively.
  • Strong organizational capabilities.
  • Excellent verbal and written communication skills.
  • Willingness to work during nights, weekends, and holidays.

We invite qualified candidates to consider this opportunity with Integral Hospitality Solutions.



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