Claims Specialist I TX
3 weeks ago
We are seeking a highly skilled Claims Specialist I to join our team at Liberty Mutual. As a Claims Specialist I, you will be responsible for managing, investigating, and resolving Bodily Injury & Property Damage claims assigned to you. You will work within a Claims Team, using the latest technology to manage an assigned caseload of routine to moderately complex claims from the investigation of the claim through resolution.
Key Responsibilities:- Manage, investigate, and resolve unrepresented Bodily Injury & Property Damage claims.
- Investigate and evaluate coverage, liability, damages, and settle claims within prescribed authority levels.
- Provide excellent service and responsiveness to customers.
- Identify potential suspicious claims and refer to SIU and identify opportunities for third-party subrogation.
- Communicate with policyholders, witnesses, and claimants to gather information regarding claims.
- Refers tasks to auxiliary resources as necessary and advise on proper course of action.
- Respond to various written and telephone inquiries, including status reports.
- Ensure adequacy of reserves.
- Accountable for security of financial processing of claims as well as security information contained in claims files.
- Makes effective use of loss management techniques. Negotiates settlements with claimants.
- Updates files and provides comprehensive reports as required.
- Proven interpersonal, analytical, and negotiation abilities required.
- Ability to provide information in a clear, concise manner, ability to build effective relationships.
- Bachelor's degree or equivalent in addition to 1-year claims handling experience. Knowledge of legal liability, insurance coverage, and medical terminology preferred.
- Licensing may be required in some states.
At Liberty Mutual, our purpose is to help people embrace today and confidently pursue tomorrow. That's why we provide an environment focused on openness, inclusion, trust, and respect. Here, you'll discover our expansive range of roles, and a workplace where we aim to help turn your passion into a rewarding profession.
We value your hard work, integrity, and commitment to making things better, and we put people first by offering you benefits that support your life and well-being.
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information, or on any basis prohibited by federal, state, or local law.
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