Senior Claims Resolution Specialist II, Casualty
1 week ago
We are seeking a highly skilled Senior Claims Resolution Specialist II to join our team at Liberty Mutual. This role is responsible for investigating, evaluating, and resolving claims, as well as managing and resolving complex claims.
Key Responsibilities- Investigate and evaluate claims to determine coverage, liability, and damages
- Manage and resolve claims within prescribed authority levels
- Recommends ultimate resolution on assigned cases in excess of their authority to local claims management and Home Office
- Identify potential suspicious claims and refer to SIU and identify opportunities for third-party subrogation
- Prepare for and attend trials, hearings, and conferences and report to Home Office and local management on status
- Communicate with policyholders, witnesses, and claimants to gather information regarding claims
- Respond to various written and telephone inquiries, including status reports
- Ensure adequacy of reserves and recommend reserve increases on cases in excess of authority
- Accountable for security of financial processing of claims, as well as security information contained in claims files
- Responsible for managing the practices and billing activities of outside and in-house counsel
- Advanced knowledge of coverage, liability, and complex claims handling procedures
- Knowledge of state and federal laws in the adjuster's jurisdiction
- Full working knowledge of claims operations and procedures
- Strong written and oral communication skills, as well as strong interpersonal, analytical, investigative, and negotiation skills
- Ability to obtain proper licensing as required
At Liberty Mutual, our purpose is to help people embrace today and confidently pursue tomorrow. We provide an environment focused on openness, inclusion, trust, and respect. We are committed to diversity and inclusion and offer a range of benefits to support your life and well-being.
We are an equal opportunity employer and will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information, or on any basis prohibited by federal, state, or local law.
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