Title Insurance Claims Specialist

2 days ago


Plano, Texas, United States TEEMA - Litchfield Park Full time
Job Summary

We are seeking a skilled Title Insurance Claims Administrator to join our team at TEEMA - Litchfield Park. The successful candidate will be responsible for managing and processing title insurance claims efficiently and accurately, ensuring timely resolution and exceptional customer service.

Key Responsibilities:

  • Handle all aspects of title insurance claims administration, including claim intake, documentation, investigation, and resolution.
  • Review and analyze claim documents, policies, and related materials to determine coverage and assess liability.
  • Communicate effectively with internal stakeholders, including underwriters, attorneys, and claims adjusters, to gather necessary information and documentation for claims processing.
  • Liaise with external parties, such as insured parties, lenders, real estate agents, and other relevant parties, to facilitate the claims resolution process.
  • Maintain accurate and up-to-date claim files and documentation, ensuring compliance with regulatory requirements and company policies.
  • Provide regular updates and reports on claim status, trends, and key metrics to management and other stakeholders.
  • Assist in the development and implementation of claims management best practices, processes, and procedures.
  • Collaborate with the legal team as needed to resolve complex or escalated claims issues.
  • Handle customer inquiries and complaints related to claims, striving to achieve satisfactory outcomes and maintain positive relationships.

Requirements:

  • Minimum of 2 years of experience in title insurance claims administration or a similar role.
  • Knowledge of title insurance industry regulations, practices, and standards.
  • Strong analytical skills with the ability to review and interpret complex legal documents and contracts.
  • Excellent communication and interpersonal skills, with the ability to interact professionally with diverse stakeholders.
  • Detail-oriented with strong organizational and time management abilities.
  • Proficiency in MS Office suite and claims management software.
  • Demonstrated ability to work independently and collaboratively in a fast-paced environment.

Benefits:

  • Competitive salary commensurate with experience
  • Comprehensive health, dental, and vision insurance plans
  • Retirement savings plan with employer matching
  • Paid time off and holidays
  • Professional development and training opportunities


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