Automotive Payment Specialist
1 week ago
Automotive Payment Specialist
This position is essential for ensuring a smooth transaction process at our dealership. The Automotive Payment Specialist will handle customer payments for products and services, contributing significantly to customer satisfaction.
Key Responsibilities:
- Welcome customers at the payment counter with professionalism and courtesy.
- Calculate customer bills accurately.
- Process cash, checks, and credit card transactions, ensuring precise record-keeping.
- Issue change and receipts to customers promptly.
- Manage refunds or credit adjustments for returned items as per management directives.
- Perform daily cash drawer reconciliations.
- Collaborate with department managers to stay informed about new products, services, and pricing changes.
- Address customer inquiries regarding services rendered or products purchased, directing them to appropriate personnel when necessary.
- Handle customer complaints with professionalism and escalate issues to management when needed.
- Reconcile fuel purchase statements as required.
- Provide administrative support to various departments as necessary.
- Act as a backup for the switchboard operator.
- Maintain a tidy and professional workspace.
- Complete additional tasks as assigned.
Equal Opportunity Employer: We are committed to creating a diverse environment and are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind.
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