Automotive Payment Specialist

1 week ago


Lubbock, Texas, United States Mercedesbenzoflubbock Full time

Automotive Payment Specialist

This position is essential for ensuring a smooth transaction process at our dealership. The Automotive Payment Specialist will handle customer payments for products and services, contributing significantly to customer satisfaction.

Key Responsibilities:

  1. Welcome customers at the payment counter with professionalism and courtesy.
  2. Calculate customer bills accurately.
  3. Process cash, checks, and credit card transactions, ensuring precise record-keeping.
  4. Issue change and receipts to customers promptly.
  5. Manage refunds or credit adjustments for returned items as per management directives.
  6. Perform daily cash drawer reconciliations.
  7. Collaborate with department managers to stay informed about new products, services, and pricing changes.
  8. Address customer inquiries regarding services rendered or products purchased, directing them to appropriate personnel when necessary.
  9. Handle customer complaints with professionalism and escalate issues to management when needed.
  10. Reconcile fuel purchase statements as required.
  11. Provide administrative support to various departments as necessary.
  12. Act as a backup for the switchboard operator.
  13. Maintain a tidy and professional workspace.
  14. Complete additional tasks as assigned.

Equal Opportunity Employer: We are committed to creating a diverse environment and are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind.



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