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Automotive Payment Specialist
2 months ago
Automotive Cashier - Overview
The Automotive Cashier plays a vital role in ensuring customer satisfaction during financial transactions at the dealership.
Key Responsibilities:
- Welcome customers at the cashier area with professionalism and courtesy.
- Calculate and present customer bills accurately.
- Process various payment methods including cash, checks, and credit cards, while meticulously recording transactions.
- Provide change and issue receipts for all transactions.
- Handle returns and refunds in accordance with company policies.
- Conduct daily reconciliation of the cash drawer to ensure accuracy.
- Stay informed about new products and services, including their features and pricing.
- Address customer inquiries regarding services rendered or products purchased, or direct them to the appropriate personnel.
- Manage customer complaints with professionalism and escalate issues as necessary.
- Reconcile fuel purchase statements as required.
- Offer clerical support to various departments as needed.
- Serve as a backup for the switchboard operator when necessary.
- Maintain a tidy and professional work environment.
Additional Information:
This position requires a valid driver's license and a commitment to upholding a professional appearance. The role involves various tasks as assigned by management.
Equal Opportunity Employer: We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
