Contact Center Specialist
2 days ago
About Us: At ValorVIP, we strive to be a leader in the industry by providing innovative solutions that drive business growth and customer satisfaction. Our team is dedicated to delivering exceptional service, and we're looking for talented individuals like you to join us on this journey.
Job Summary: The Contact Center Specialist will be responsible for:
- Providing customer service via phone, email, or chat
- Resolving customer complaints and concerns in a professional and timely manner
- Upselling and cross-selling products to increase sales
- Collaborating with internal teams to resolve complex issues
Requirements: To be successful in this role, you will need:
- A high school diploma or equivalent
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Basic computer skills and proficiency in software applications
- Availability to work flexible hours, including evenings and weekends
What We Offer: As a valued member of our team, you can expect to receive:
- A competitive salary range of $13.10-$17.25 per hour
- A comprehensive benefits package, including medical, dental, and vision coverage
- Opportunities for career advancement and professional growth
- A fun and dynamic work environment with a team-oriented culture
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