Technical Support Specialist

4 days ago


Madison, Wisconsin, United States Zendesk Full time

We are seeking a technical support expert to provide guidance through various communication channels at Zendesk.

This role requires strong trouble-shooting skills, excellent customer service skills, and the ability to learn new products. The ideal candidate must have at least 2 years of experience in technical support, possess organizational and written communication skills, and be driven to help customers and colleagues.

Additional desired skills include knowledge of mobile platforms, technical support experience, and familiarity with HTML, XML, or JavaScript. We are committed to supporting our team members in their growth and development, offering competitive salary packages and benefits that align with industry standards.

In this role, you will be part of a dynamic team working on cutting-edge solutions. Your compensation package includes an estimated $80,000 annual salary, commensurate with your experience and qualifications.



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