IT Support Specialist
6 days ago
The Army National Guard Units is seeking a skilled IT Support Specialist to join their team. This role involves providing technical assistance and support to customers, ensuring seamless delivery of information technology services.
About the JobSalary: $62,151 - $106,909 per year
This position requires exceptional problem-solving skills, adaptability, and strong communication abilities. The ideal candidate will have experience in customer service, IT support, or a related field.
Key Responsibilities- Provide Tier II technical support at the Service Desk
- Assist customers with installation, configuration, and troubleshooting of IT systems
- Develop and maintain relationships with customers to ensure high levels of satisfaction
Education: Bachelor's degree in Computer Science, Information Technology, or a related field
Experience: At least 36 months of experience in IT support, customer service, or a related field
Certifications: Possession of relevant certifications such as CompTIA A+ or Cisco CCNA
BenefitsThe Army National Guard Units offers a comprehensive benefits package, including health insurance, retirement plans, and paid time off.
Additionally, this position provides opportunities for career growth and professional development.
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