Restaurant Operations Manager

2 weeks ago


Hurst, Texas, United States Sonic Full time

Job Summary:

Sonic is seeking a highly motivated and experienced Assistant Manager to join our team. As an Assistant Manager, you will play a key role in the success of our restaurant by assisting the General Manager in managing daily operations, leading a team of Great People, and delivering exceptional guest experiences.

Key Responsibilities:

  • Team Leadership: Hire, train, supervise, manage, direct, and develop a team of Great People to provide a SuperSONIC experience to every guest.
  • Guest Satisfaction: Ensure every guest leaves the lot satisfied every time by making every guest a repeat customer.
  • Communication: Help employees understand the big picture and their role by sharing the 'why' behind tasks, celebrate team successes, and coach for better performance.
  • Operations Management: Set clear expectations, provide continuous feedback, and create an upbeat positive atmosphere during shifts.
  • Restaurant Management: Manage the majors: food and paper, labor, and guest service, maintain and enforce Sonic safety and sanitation standards, and relentlessly comply with all federal, state, and local laws and regulations.

Requirements:

  • Leadership and Communication: Excellent leadership and communication skills, high standards for self and the team, positive attitude, especially during rushes or stressful situations.
  • Problem-Solving: Resiliency - trying different approaches to solve a problem, working to get better every day.
  • Personal and Professional Growth: Eagerness to learn and grow professionally and personally, ability to prioritize and complete tasks accordingly, effective communication skills, basic math and reading skills.
  • Availability: Willingness to work irregular hours, including nights, weekends, and/or holidays.


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