Customer Service Specialist

3 days ago


Clifton Park, New York, United States Sherwin-Williams Full time

Sherwin-Williams is committed to helping its employees and their families live healthier, save smarter, and feel better. As a Customer Service Specialist in our retail stores, you will play a key role in achieving this mission.

About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Specialist. In this role, you will be responsible for providing exceptional sales service to our customers, building strong relationships with wholesale and retail clients, and driving sales growth through effective product knowledge and recommendations.

Responsibilities
  • Provide high levels of customer satisfaction through excellent sales service
  • Determine customer needs and present appropriate products and services
  • Build productive trust relationships with wholesale and retail customers
  • Process sales transactions accurately and consistently
  • Achieve sales goals on a monthly, quarterly, and yearly basis
Requirements

To be successful in this role, you must have:

  • A valid, unrestricted driver's license (preferred)
  • A high school diploma or equivalent
  • At least one year of experience in a delivery, retail, or customer service position
  • Previous work experience selling paint and paint-related products (desired)
  • Ability to read, write, comprehend, and communicate in more than one language (desired)
Compensation and Benefits

We offer a competitive salary range of $45,000 - $60,000 per year, based on location and experience. Additionally, we provide a comprehensive benefits package, including health insurance, 401(k) matching, paid time off, and opportunities for career growth and development.

Why Join Our Team?

Sherwin-Williams is proud to be an Equal Employment Opportunity/Affirmative Action employer committed to an inclusive and diverse workplace. We believe in hiring talented individuals who share our values and are passionate about delivering exceptional customer service. If you're looking for a challenging and rewarding career opportunity, we encourage you to apply today.



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