Senior Administrative Support Specialist

1 day ago


Clifton Park, New York, United States Marshall & Sterling Inc Full time

Company Overview

Marshall & Sterling Inc is a dynamic organization seeking an exceptional individual to join our team as a Senior Administrative Support Specialist.

 

Job Summary:

We are looking for a highly organized and detail-oriented professional to provide administrative support to our department. The ideal candidate will have excellent communication skills, be able to work independently, and possess a strong understanding of Microsoft Office programs.

 

Salary: $37,500 - $42,500 per annum, depending on experience and qualifications.

 

Job Description:

Key Responsibilities:

• Provide prompt and efficient assistance according to agency procedures and guidelines in the completion of administrative functions, mail, phone, receptionist, backup, etc.

• Work in conjunction with Client Service Specialists or Sr. Client Service Specialists and provide service to customers, invoicing, processing enrollments and terminations, copying, scanning, claims, billing, COBRA, etc.

• Utilize Image Right for maintaining and updating daily tasks.

• Request ID cards.

• Process transactions carefully paying attention to detail on a timely basis to minimize the potential for any errors and omissions exposure.

• Assist in follow up of outstanding claims in accordance with agency guidelines.

• Assist in the completion of daily reports.

• Maintain professional accreditation necessary to meet agency standards.

• Participate in continuing education programs when available.

• Build and maintain a favorable and professional work relationship with other staff members.

• Communicate with Supervisor/Manager any issues to ensure excellent customer service.

• Adhere to workflow procedures and follow guidelines to reduce the risk of E&O claims.

• Adhere to established employee manual policies and guidelines.

• Promptly report all E&O claims and potential E&O claims.

• Maintain confidentiality in all aspects of client, staff, and agency information.

• Perform other duties and projects as assigned.

 

Requirements:

• College degree preferred, high school diploma or equivalent required.

• Experience and knowledge of Microsoft Office programs.

• High level of organizational ability with attention to detail.

 

Benefits:

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

 



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