Senior Administrative Support Specialist
2 days ago
Company Overview
Marshall & Sterling Inc is a dynamic organization seeking an exceptional individual to join our team as a Senior Administrative Support Specialist.
Job Summary:
We are looking for a highly organized and detail-oriented professional to provide administrative support to our department. The ideal candidate will have excellent communication skills, be able to work independently, and possess a strong understanding of Microsoft Office programs.
Salary: $37,500 - $42,500 per annum, depending on experience and qualifications.
Job Description:
Key Responsibilities:
• Provide prompt and efficient assistance according to agency procedures and guidelines in the completion of administrative functions, mail, phone, receptionist, backup, etc.
• Work in conjunction with Client Service Specialists or Sr. Client Service Specialists and provide service to customers, invoicing, processing enrollments and terminations, copying, scanning, claims, billing, COBRA, etc.
• Utilize Image Right for maintaining and updating daily tasks.
• Request ID cards.
• Process transactions carefully paying attention to detail on a timely basis to minimize the potential for any errors and omissions exposure.
• Assist in follow up of outstanding claims in accordance with agency guidelines.
• Assist in the completion of daily reports.
• Maintain professional accreditation necessary to meet agency standards.
• Participate in continuing education programs when available.
• Build and maintain a favorable and professional work relationship with other staff members.
• Communicate with Supervisor/Manager any issues to ensure excellent customer service.
• Adhere to workflow procedures and follow guidelines to reduce the risk of E&O claims.
• Adhere to established employee manual policies and guidelines.
• Promptly report all E&O claims and potential E&O claims.
• Maintain confidentiality in all aspects of client, staff, and agency information.
• Perform other duties and projects as assigned.
Requirements:
• College degree preferred, high school diploma or equivalent required.
• Experience and knowledge of Microsoft Office programs.
• High level of organizational ability with attention to detail.
Benefits:
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
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