Event Coordination Associate

2 weeks ago


Cincinnati, Ohio, United States Girl Scouts of Western Ohio Full time
Job Overview

EVENT REGISTRATION SPECIALIST
The Girl Scouts of Western Ohio is seeking a dedicated Event Registration Specialist to enhance our operational efficiency. This position is crucial for managing registrations for various council events, including programs and facility rentals. The ideal candidate will excel in customer interaction, ensuring that participants receive exceptional service while registering for programs or reserving our camp facilities.

Key Responsibilities

  • Assist in the administrative tasks related to the registration of multiple Girl Scout events and programs.
  • Provide comprehensive information to customers regarding upcoming events, including deadlines, fees, and eligibility criteria.
  • Manage registrations for property and facility rentals, ensuring all details are communicated effectively; confirm reservations and distribute necessary documentation promptly.
  • Deliver courteous and efficient customer service to volunteers and caregivers for all online reservations.
  • Evaluate and process financial assistance requests for program participation and necessary supplies, ensuring compliance with eligibility guidelines.
  • Generate and analyze regular reports on utilization and attendance, including annual and monthly summaries.
  • Collaborate with various departments to stay informed about program offerings, ensuring a smooth registration process for customers.

Essential Skills

  • Customer Service Orientation
  • Effective Time Management
  • Strong Problem-Solving Abilities
  • Organizational Skills
  • Judgment and Decision-Making

Work Environment
This is a full-time role with standard hours from Monday to Friday. Flexibility for occasional evening and weekend work may be required.

Travel Requirements
Local travel during business hours is expected, with potential for occasional overnight travel.

Qualifications

  • High school diploma or equivalent.
  • A minimum of two years in administrative support or related fields, with experience in registration or customer service preferred.
  • Proficient in Microsoft Office Suite, including Word and Excel, with strong data entry skills.
  • Excellent written and verbal communication capabilities.
  • Ability to manage and organize data effectively.

Compensation and Benefits
This full-time position offers a competitive hourly wage of $16.25/hour along with a comprehensive benefits package, including medical, dental, and retirement plans.

Additional Perks

  • Flexible work schedule
  • Paid time off and sick leave
  • Holiday pay
  • Casual dress code

Diversity and Inclusion Commitment
The Girl Scouts is committed to fostering an inclusive environment that respects and values diversity. We empower all individuals to reach their full potential and contribute positively to our community.


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