DSW Store Lead Part-Time Position
5 days ago
The Lead Store Associate plays a crucial role in assisting store management in driving sales and results. This position requires a strong understanding of the company values, including Accountability, Collaboration, Humility, and Passion. The successful candidate will partner with the management team to prioritize store activities, focusing on in-store customer experience, inventory management, omni-channel activities, and cashwrap efficiency. Additionally, they will promote a positive work environment and execute operational processes in compliance with company standards and policies.
Key Responsibilities- Customer Service: Maintain a high level of customer satisfaction by modeling CEL behaviors, redirecting associate behaviors to achieve store goals, and responding to customer requests and feedback with a sense of urgency.
- Inventory Management: Increase sales and success by maintaining sales floor and stockroom standards, enabling the flow of merchandise to create an appealing customer experience.
- Human Resources: Work closely with the store leadership team to understand and follow policy and procedure, support team members through training, coaching, and feedback, and provide feedback to the Store Manager on associate performance.
- Minimum 2 years of retail experience
- High school graduate or equivalent
Designer Brands is committed to empowering associates and building strong teams that drive positive change in the retail and footwear landscape. We offer opportunities for growth, development, and community involvement.
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