Sales Associate/Design

1 week ago

Huntington Station, New York, United States West Elm Full time
About the Role

We're seeking a highly skilled and motivated Sales Associate/Design to join our team at West Elm. As a Sales Associate/Design, you will be responsible for providing exceptional customer service, driving sales, and promoting our brand.

Responsibilities
  • Utilize design expertise to assist clients in one-on-one consultations in the store and in-home regarding the design of their living spaces to drive store sales
  • Perform productive in-home consultations including the ability to accurately measure and assess the client's living space
  • Create and present design plans based on client's needs, style, preferences, and living space
  • Maintain knowledge of current sales and promotions in order to achieve and exceed established sales and productivity goals
  • Utilizing exemplary World-class service standards assist customers with special services including: gift wrap, gift registry, locating merchandise, catalog/internet orders, special orders, back orders, charge sends, courier deliveries, and furniture orders
  • Demonstrate superior product knowledge, including features and benefits of the entire design studio assortment
Requirements
  • Strong communication, clienteling, and customer follow-up skills
  • Ability to complete and coordinate complex large orders within a variety of sales channels
  • Experience in working with the elements of design preferred
  • Proven ability to prioritize and handle multiple tasks simultaneously
  • 1-2 years of customer service and retail sales experience, (specialty retail preferred, but not required)
Benefits

This role offers a competitive compensation package including pay and benefits. Pay is based on several factors including but not limited to education, work experience, certifications, geographic location, etc. The anticipated pay range for this role will be: $16.00-$23.00 per hour.

Depending on your position and your location, here are a few highlights of what you might be eligible for:

  • A generous discount on all Williams-Sonoma, Inc. brands
  • A 401(k) plan and other investment opportunities
  • A wellness program that supports your physical, financial, and emotional health
  • Paid vacations and holidays (full-time)
  • Health benefits, dental, and vision insurance, including same-sex domestic partner benefits (full-time)
Our Mission Around Diversity, Equity & Inclusion

We firmly believe that working in a culture focused on diversity, equity, and inclusion spurs innovation, creates healthy and high-performing teams, and delivers superior customer experiences. We will create and nurture a global company culture where we confidently bring our authentic selves to work every day: where the only criteria for advancement are the quality of our work, the contributions we make to our teams and the business, and our ability to lead; and where our individual differences-whatever they may be-are valued, explored, and appreciated.

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