Front Desk Operations Manager

1 month ago


Williamsport, Pennsylvania, United States Gulph Creek Hotels Full time
Job Summary

We are seeking a highly motivated and experienced Front Desk Supervisor to join our Gulph Creek Hotels team.

Key Responsibilities
  • Assist the General Manager in overseeing daily operations, ensuring exceptional customer service, and maintaining high standards of quality.
  • Provide exceptional customer service by promptly addressing customer inquiries and concerns.
  • Assist in hiring, training, and supervising staff members.
  • Conduct interviews and make hiring recommendations.
  • Oversee inventory management and ordering of supplies.
  • Ensure compliance with health and safety regulations.
  • Assist in developing and implementing strategies to increase revenue and improve overall efficiency.
  • Collaborate with other departments to ensure smooth operations across the establishment.
  • Handle cash handling procedures accurately and efficiently.
Requirements
  • Previous experience in customer service or hospitality management is required.
  • Strong leadership skills with the ability to effectively manage a team.
  • Excellent communication and interpersonal skills.
  • Proficient in cash handling procedures.
  • Basic knowledge of food industry regulations and best practices.
  • Ability to multitask and prioritize tasks effectively.
  • Detail-oriented with strong organizational skills.
  • Must be able to work flexible hours including evenings, weekends, and holidays.

We offer competitive pay based on experience along with opportunities for career advancement.

If you are a motivated individual with a passion for the hospitality industry, we would love to hear from you.

Please submit your resume for consideration.


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