Patient Access Representative
7 days ago
The Greer Group, Inc. is seeking a skilled Patient Access Representative to join our team in Raleigh, North Carolina.
About the RoleThis long-term temporary position through June 2025 will require you to work in an office setting from Monday to Friday.
- Assist patients during onsite registration and arrival processes for scheduled and unscheduled visits.
- Provide exceptional customer service by coordinating with other patient business services functions and departments such as Financial Counseling.
- Perform collections and cashiering functions when necessary.
- Ensure that all necessary documents are scanned into the patient business cycle system and obtain patient signatures at time of arrival.
- Activate patients in the patient management system upon arrival on the date of service and assist patients in navigating the hospital facility.
- Obtain and enter demographic and financial information necessary for financial clearance of accounts.
- Verify that there is a complete physician order in place at time of service.
To be successful in this role, you will need:
- A High School Diploma or equivalent.
- At least 1 year of prior experience in a similar role.
- Excellent verbal and written communication skills.
- To complete a background check.
- Proficiency in Microsoft Office suite.
- Bilingual Spanish and English is preferred.
We offer a competitive salary range of $45,000 - $55,000 per year, depending on experience.
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