Fitness Center Representative

6 days ago


Raleigh, North Carolina, United States Planet Fitness Inc. Full time

**About Us**

Planet Fitness Inc., a leading franchisor and operator of fitness centers in the United States, is seeking a motivated and customer-focused individual to join our team as a Fitness Center Representative - Member Support. Our mission is to enhance people's lives with an affordable, high-quality fitness experience.

**Salary and Career Advancement**

We offer a competitive salary, with the potential to earn up to $50,000 per year within one to two years of employment. Our company values employee growth and offers opportunities for advancement, with many senior managers starting at the front desk and progressing to roles with higher salaries, including base salaries beginning at $42,000 as a General Manager, $60,000 as a Regional Manager, and over $100,000 as a Regional Director.

**Job Description**

As a Fitness Center Representative - Member Support, you will be responsible for providing exceptional customer service, flexibility in your schedule, and support when needed. Your duties will include checking members into the system, taking prospective members on tours, assisting with new account sign-ups, facilitating member account updates, responding to member questions and concerns, and maintaining cleanliness throughout the facility.

**Required Skills and Qualifications**

To succeed in this role, you should possess exceptional customer service skills, be able to interact positively and professionally with members and colleagues, have a positive mental attitude, and demonstrate diplomacy in all interactions. A customer service background is preferred, and punctuality and reliability are essential. You must be 18 years or older and have a High School diploma/GED equivalent.

**Benefits and Opportunities**

We are an equal opportunity employer and value diversity in our workforce. As a member of our team, you will enjoy a Judgement Free Zone environment, where everyone has access to a high-quality fitness experience. With over 2,000 locations across the United States, Canada, Mexico, Australia, and other countries, we offer numerous opportunities for career growth and development.



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