Guest Services Ambassador

4 days ago


Indian Wells, California, United States CoralTree Hospitality Full time

Job Summary: We are seeking a friendly and welcoming Guest Services Ambassador to join our team at CoralTree Hospitality. The successful candidate will be responsible for providing exceptional customer service, ensuring a smooth and seamless experience for our guests.

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About the Role: As a Guest Services Ambassador, you will be the first point of contact for our guests, greeting them warmly and making them feel welcome in our establishment. You will be responsible for checking in guests, answering their queries, and resolving any issues that may arise during their stay.

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Key Responsibilities: \

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  • Greeting and Check-in: Welcome guests warmly and check them in efficiently\
  • Customer Service: Provide exceptional customer service, responding promptly to guest queries and resolving any issues that may arise\
  • General Administration: Perform general administrative tasks, including maintaining accurate records and completing reports as required
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Requirements: \

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  • Excellent Communication Skills: Ability to communicate effectively with guests and colleagues\
  • Strong Problem-Solving Skills: Ability to resolve problems quickly and efficiently\
  • Above Average Attention to Detail: Ability to maintain accurate records and complete tasks to a high standard
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What We Offer: A competitive salary of $45,000 - $55,000 per year, depending on experience, plus a range of benefits, including health insurance, paid time off, and opportunities for professional development.



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