Guest Experience Ambassador

3 days ago


Indian Wells, California, United States Marriott International Inc Full time

We are seeking an experienced Guest Experience Ambassador to join our team at Renaissance Esmeralda Resort & Spa Indian Wells. As a key member of our hotel staff, you will be responsible for delivering exceptional service and creating memorable experiences for our guests.

Key responsibilities include:

  • Processing operational needs and addressing guest requests
  • Completing reports and sharing information about the local area
  • Maintaining confidentiality and protecting company assets

In addition to these key responsibilities, you will also be expected to:

  • Create a safe work environment by adhering to company policies and procedures
  • Uphold quality standards and ensure your uniform, personal appearance, and communications are professional

The successful candidate will have:

  • A high school diploma or equivalent
  • No related work experience is required, but previous supervisory experience is beneficial

We offer a competitive salary of $21.00 per hour, plus a shift differential pay of $1.00 per hour. Our benefits package includes 401(k) plan, earned paid time off and/or sick leave, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, childcare discounts, and other wellness benefits.

Marriott International is an equal opportunity employer, committed to hiring a diverse workforce and sustaining an inclusive culture. We believe in non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.



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