Healthcare Telehealth Coordinator
2 weeks ago
Author Health is seeking a highly organized and motivated individual to join our team as a Facilitated Telehealth Coordinator in the Healthcare industry.
Job Summary:We are looking for a skilled and compassionate professional to serve as the in-person liaison between patients and our virtual care team. As a Facilitated Telehealth Coordinator, you will travel to patient homes or primary care offices to assist patients and/or caregivers with connecting to tele-health visits, typically up to four visits per day.
Key Responsibilities:- Facilitate communication between providers and their patients, including assisting patients with the use of technology to conduct virtual visits with other providers on the team.
- Communicate with the patient care team regarding any patient questions and needs, such as medications and Community Based Organizations.
- Coordinate telehealth services and ensure seamless delivery of care to patients in various settings, including home, clinic, and living communities.
- Provide education and support to patients and caregivers on how to use telehealth technology effectively.
- Maintain accurate and up-to-date records of telehealth appointments and patient data.
- Collaborate with IT and technical support teams to resolve any telehealth system issues.
- Conduct training sessions to educate healthcare staff on telehealth best practices and workflows.
- Comfortable working with the senior population and those with behavioral health conditions.
- Knowledge of telehealth technology and software.
- Possession of a driver's license and car.
- Preferred Bilingual (Spanish-English).
- Willingness to travel up to 100 miles round trip per day.
- Passion for, and experience working with, seniors.
- Retirement savings plan (401k).
- Low-cost benefits package for employees and dependents (medical, dental, vision, STD, Life Insurance).
- 9 paid holidays throughout the year, with 2 additional flex holidays.
- Performance-based bonuses.
Author Health is an equal opportunity employer and welcomes applications from diverse candidates. If you need assistance or a reasonable accommodation during the application process, please let us know. In accordance with applicable law, Author Health considers qualified applicants with arrest and conviction records.
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