Optical Specialist

2 weeks ago

Omaha, Nebraska, United States Think Whole Person Healthcare Full time
Job Overview

Work Schedule: Monday - Friday

CORE VALUE COMMITMENT:

At Think Whole Person Healthcare, we unite in our mission to place patients at the forefront of our efforts. Our aim is to foster continuous improvement while embracing the diverse talents, experiences, and perspectives of our team members. Together, we contribute to a greater purpose, upholding values of integrity, belonging, and collaboration.

POSITION SUMMARY:

The Optical Specialist is responsible for accurately measuring, fitting, and customizing lenses and frames for clients based on prescribed optical specifications.

KEY RESPONSIBILITIES:

  1. Interpret optical prescriptions provided by ophthalmologists and optometrists.
  2. Gather essential eye measurements, including corneal dimensions.
  3. Guide patients in selecting appropriate eyewear and lens options, including various tints and coatings.
  4. Adjust eyeglasses to ensure optimal fit and educate clients on the care of eyewear and contact lenses.
  5. Prepare work orders for laboratory technicians to guarantee the correct lenses are produced.
  6. Repair damaged frames and collaborate with suppliers for purchases and returns.
  7. Monitor orders, prescriptions, and inventory, adjusting as necessary based on sales forecasts.
  8. Develop competitive pricing lists.
  9. Process eyeglass insurance claims and perform reconciliations.

QUALIFICATIONS:

Proficient knowledge of optometric procedures and equipment, including accessioning and verifying specimens. Familiarity with optical terminology and HIPAA privacy regulations is essential.

SKILLS:

  • Effective verbal and written communication skills.
  • Strong organizational and time management abilities.
  • Proficient in computer usage and various software applications, including Electronic Health Records (EHR), Word, Excel, Access, and Outlook.
  • Adept at managing multiple priorities and problem-solving.
  • Ability to perform under pressure while achieving set objectives.
  • Maintain high standards of professional integrity and personal ethics.
  • Exhibit professionalism and sound judgment in patient interactions, ensuring privacy and confidentiality.
  • Capable of working independently as well as collaboratively within a team.
  • Represent the organization positively.

EDUCATION & EXPERIENCE:

A high school diploma or GED is required, along with American Heart Association BLS/CPR certification. A minimum of two years of experience as an optician, with proficiency in Electronic Health Records (EHR), is mandatory.

WORK ENVIRONMENT:

This role is situated within a healthcare environment, necessitating frequent standing, walking, and computer usage. Employees are encouraged to adjust their physical position for comfort as needed.

PHYSICAL REQUIREMENTS:

  • Stand for 75% or more of the workday.
  • Walk for 15% or more of the workday.
  • Sit for 10% of the workday.
  • Occasionally lift and maneuver up to 35 pounds.
  • Engage in bending, squatting, kneeling, reaching above shoulder level, and twisting as required.
  • Utilize hands repetitively for tasks such as grasping, fine manipulation, and computer operation.
  • Maintain sensory skills (speech, vision, smell, touch, and hearing) corrected to near normal range.

NOTE: The information provided reflects the general nature of the job duties. Additional responsibilities may be assigned as necessary.

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