Optical Specialist

2 weeks ago

Omaha, Nebraska, United States Think Whole Person Healthcare Full time
Job Overview

Work Schedule: Monday - Friday

CORE VALUE COMMITMENT:

At Think Whole Person Healthcare, we unite our efforts with a focus on patient-centered care. Our commitment to continuous improvement is rooted in valuing the diverse talents, experiences, and perspectives of our team members. Together, we contribute to a greater purpose while fostering integrity, inclusivity, and teamwork.

POSITION SUMMARY:

The successful candidate will be responsible for measuring, fitting, and customizing lenses and frames for clients based on their optical prescriptions or specifications.

KEY RESPONSIBILITIES:

  • Interpret optical prescriptions provided by ophthalmologists and optometrists.
  • Gather essential eye measurements, including corneal width and thickness.
  • Assist clients in selecting appropriate eyewear and lens options, including tints and coatings.
  • Make necessary adjustments to eyeglasses to ensure optimal fit and educate clients on the care of eyeglasses and contact lenses.
  • Create detailed work orders for laboratory technicians to guarantee accurate lens delivery.
  • Repair damaged frames and collaborate with suppliers for purchases and returns.
  • Maintain accurate records of orders, prescriptions, and inventory, adjusting as needed based on sales trends.
  • Develop competitive pricing lists based on market analysis.
  • Process eyeglass insurance claims and perform reconciliations.

KNOWLEDGE, SKILLS & ABILITIES:

  • Familiarity with optometric procedures and equipment, including specimen accessioning and verification.
  • Understanding of optical terminology.
  • Awareness of HIPAA privacy regulations.
  • Effective communication skills, both verbal and written.
  • Strong organizational and time management abilities.
  • Proficiency in using computers and various software applications, including Electronic Health Records (EHR), Word, Excel, Access, and Outlook.
  • Aptitude for managing multiple tasks and problem-solving.
  • Capability to perform under pressure while meeting established objectives.
  • Commitment to maintaining high standards of professional integrity.
  • Ability to represent the company positively and professionally.

EDUCATION & EXPERIENCE:

A high school diploma or GED is required. Certification in BLS/CPR from the American Heart Association is mandatory. A minimum of two years of experience as an optician, with proficiency in Electronic Health Records (EHR), is essential.

WORKING ENVIRONMENT AND PHYSICAL DEMANDS:

This position operates within a healthcare environment and involves frequent standing, walking, and computer usage. Employees are encouraged to adjust their physical position for comfort as needed.

  • Must be able to stand for 75% or more of the workday.
  • Must be able to walk for 15% or more of the workday.
  • Must be able to sit for 10% of the workday.

Physical requirements include the ability to lift and maneuver up to 35 pounds occasionally, as well as bending, squatting, kneeling, reaching above shoulder level, and twisting as needed. Repetitive hand use for tasks such as grasping, fine manipulation, and computer operation is required. All sensory skills (speech, vision, smell, touch, and hearing) should be corrected to near-normal range.

NOTE: The information provided reflects the general nature of the job duties. Additional responsibilities may be assigned as necessary.

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