Part-Time Retail Ambassador
2 weeks ago
We're a sustainable start-up that's passionate about creating a better future for our planet and its people. Our mission is to make a positive impact through our products and practices.
Job DescriptionWe're seeking a Retail Ambassador to join our team in Nolita, New York City. As a key member of our retail team, you'll be responsible for delivering an exceptional customer experience, fostering connections with our customers, and helping us share the beauty and comfort of our shoes and lifestyle.
Key Responsibilities- Provide unparalleled customer service and support to every Rothy's customer
- Own all day-to-day customer interactions, including in-store, phone, and online
- Support the Retail Manager and Assistant Manager in operational duties
- Develop and maintain expert-level knowledge of our products and processes
- Elevate customer feedback and identify opportunities for improvement
- Create loyalty by connecting customers with our brand and community
- 1-3 years of retail or customer-oriented experience preferred
- Excellent people skills, approachable, engaging, and friendly
- Fastidious attention to detail and enthusiasm for maintaining our brand aesthetic
- Ability to foster connections with customers and contribute to meeting sales goals
- Availability to work weekends, evenings, and holidays, minimum 16 hours a week
- Ability to work on your feet up to 8 hours a day and lift up to 25 pounds
- Wellness and Commuter Programs
- PTO and Wellbeing Time
- Employee Discount Program
Base pay is $19.00 per hour, with the potential for additional discretionary bonuses and incentives. We offer a comprehensive benefits package and a dynamic, fast-growing work environment.
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