Brand Ambassador

1 week ago

New York, New York, United States Canada Goose Full time
Job Overview

Position Summary:

The Brand Ambassador - Experience is a key role within Canada Goose, responsible for delivering exceptional customer experiences and driving sales growth. As a Brand Ambassador, you will embody the company's values and culture, demonstrating expertise in every interaction and conveying warmth to every customer.

Key Responsibilities:

  • Develop and maintain strong relationships with customers, providing personalized product recommendations and exceptional customer service.
  • Drive sales growth by achieving revenue targets, building brand loyalty, and collaborating with the team to ensure a seamless customer journey.
  • Model compelling selling behaviors, execute with operational excellence, and demonstrate a passion for the customer.
  • Stay up-to-date on product knowledge, industry trends, and company initiatives to provide informed and engaging customer interactions.
  • Contribute to a positive and productive store environment through teamwork and collaboration.
  • Participate in educational initiatives and strategies to develop personal and professional growth.

Requirements:

  • Minimum 2 years of retail experience, preferably in a customer-focused environment.
  • Proven track record of successful sales experience.
  • Previous experience working with luxury lifestyle brands in high-volume traffic locations.
  • Ability to stand for long periods of time and flexible to work retail hours, including evenings, weekends, and holidays.
  • Excellent time management and multi-tasking skills.
  • Ability to work efficiently in a fast-paced and team-oriented environment.
  • Excellent communication and interpersonal skills.
  • Self-motivated, able to work independently, and knows when to seek guidance.
  • Basic computer skills in Microsoft Office, specifically Word and Excel.
  • Proficiency in another language is an asset.

What We Offer:

  • A company built on Canadian roots and heritage.
  • A comprehensive and competitive Total Rewards Program.
  • Opportunities for career growth through numerous internal and external programs.
  • Recognition and rewards for outstanding performance.
  • A commitment to diversity, equity, and inclusion.

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