Service Delivery Manager
2 weeks ago
This position is responsible for ensuring the timely delivery of product service readiness requirements and performance to meet product after-sales service demands.
Key Responsibilities:- Coordinate with clients and counterparts to develop service proposals and fulfill NPI service readiness demands.
- Work with the Asia team to provide service quotations for review and negotiation with clients.
- Ensure that all projects are delivered on-time, within scope, and within budget.
- Manage client relationships and lead after-sales service-related review meetings.
- Develop new service business opportunities and create global service processes for potential clients.
- Excellent organizational, analytical, problem-solving, and prioritization skills.
- Proven ability to function independently and multi-task.
- Excellent communication (written and verbal) skills.
- Proficiency with Microsoft Office applications required; Microsoft Project and Enterprise Resource Planning (ERP) experience preferred.
- Ability to remain flexible in a dynamic work environment.
- Bachelor's degree in Engineering, Science, or Business required.
- 2 years of program management, engineering, or supply chain experience in a manufacturing environment required; electronics manufacturing preferred; 4 years' experience preferred.
- PMP Certification is a plus.
Foxconn Assembly, LLC is an Equal Opportunity Employer (EOE). All qualified candidates will receive consideration without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, or marital status in accordance with applicable federal, state, and local laws.
Foxconn Assembly, LLC participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
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