Service Delivery Coordinator
14 hours ago
At Esquire Deposition Solutions, we are seeking a highly skilled and dedicated Service Delivery Coordinator to join our team. As a key member of our team, you will be responsible for building strong relationships with our clients and delivering exceptional service to ensure their needs are met.
Job Summary:The Service Delivery Coordinator will be responsible for:
- Creating a positive and memorable experience for our clients
- Handling incoming phone calls and responding to client inquiries in a timely and professional manner
- Scheduling and managing reservations and client care tickets
- Collaborating with teammates to achieve daily productivity and quality objectives
- Providing excellent client service and support to ensure client satisfaction
- Maintaining accurate and up-to-date client information
- Performing other duties as assigned
To be successful in this role, you will need:
- High school diploma or equivalent
- Prior experience in a customer service-driven industry
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Knowledge of MS Office Suite
As a Service Delivery Coordinator at Esquire Deposition Solutions, you will have the opportunity to work with a dynamic team and contribute to the success of our company. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.
We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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