Recovery Coach/Case Manager

4 days ago

Brooklyn, New York, United States Williamsburg House Full time
Recovery Coach/Case Manager Job Description

Williamsburg House is seeking a dedicated and compassionate Recovery Coach/Case Manager to join our team in providing exceptional care for individuals struggling with substance use disorders and co-occurring mental health issues.

Job Summary:

As a key member of our interdisciplinary team, the Recovery Coach/Case Manager will provide personalized support, guidance, and structure to help residents achieve their recovery goals. This vital role will assess and develop individualized recovery plans, coordinate care with treatment providers, and connect residents with recovery resources.

Responsibilities:
  • Assess and develop individualized recovery plans that facilitate a smooth transition back to work, home, or school.
  • Coordinate care with treatment providers and relevant family members.
  • Assist in locating personal and recovery-based resources, such as AA and NA meetings, sponsors, community, wellness, and skills development.
  • Motivate residents and continually monitor and evaluate their progression through their case plan, developing corrective action revisions as needed.
  • Monitor testing reports and adherence to schedules for residents and document results.
  • Communicate progress to families, treatment teams, and management.
  • Provide 1-on-1 coaching and mentoring as necessary to residents and other case managers and staff.
  • Prepare case management-related documentation and reports, including attendance, progress, incidents, outcomes, and more.
  • Work as part of the shift team, carrying out program and residential duties.
  • Actively participate in or facilitate resident- and program-related meetings and activities, fostering resident engagement in the house community.
  • Attend program-related community, training, and committee meetings as assigned.
  • Adhere to strict boundaries and professional codes of ethics in the care of others.
  • Conduct crisis intervention as needed.
Qualifications:
  • Education: Bachelor's degree in Psychology, Sociology, or related field; or equivalent combination of related education/work/lived experience.
  • Credentials: CARC, CRPA, CASAC-T or above, preferred.
Work Experience:
  • Minimum 2 years working in an addiction treatment or recovery setting is required.
  • 1-2 years continuous experience working as a recovery coach or case manager with substance use/addiction clients.
  • Minimum 2 years experience navigating various recovery support programs (12-step, SMART, Refuge, etc.) for clients.
Additional Qualifications:
  • Direct experience working with substance use and co-occurring mental health issues, eating disorders, LGBTQ+, young adults, SLA, crisis intervention, and trauma-informed care.
  • Detailed knowledge and experience with the Stages of Recovery and the recovery treatment continuum – detox, inpatient, intensive outpatient, sober living, aftercare, therapists.
  • Understanding of Medication-Assisted Treatment (MAT) and other treatment approaches.
  • Possesses a built-in network of recovery and wellness resources.
Skills:
  • People person, excellent time management skills; self-motivated, able to manage stress, effective at conflict resolution, flexible; team player; open to feedback; creative problem solver; practices good self-care, excellent organizational skills.
  • Strong ability to communicate effectively to a wide audience, including parents, clients, and treatment professionals.
  • Passion for helping individuals in recovery.
  • Willingness to perform toxicology screening, CPR, emergency first aid, Naloxone, crisis prevention, and de-escalation.
  • Computer skills: proficient in Microsoft Office (specifically Word & Excel), EMRs, communication & collaboration tools (ie. G-suite, Dropbox, text, video chat), and other relevant software or mobile device-based applications.
Additional Details:
  • This is a full-time, on-site position.
  • The compensation range is $25 - $30 an hour, depending on experience.
Benefits:
  • Paid vacation, Sick time, Paid Family Leave, Professional development assistance, Clinical supervision.

Williamsburg House is an equal opportunity employer and welcomes applications from people in recovery and members of the LGBTQ+ community.

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