Event Planning Specialist

2 weeks ago


Cincinnati, Ohio, United States Dave n Busters Full time

Job Overview:

POSITION SUMMARY:


The Event Planning Specialist plays a vital role in assisting the sales team by managing essential administrative tasks that ensure the smooth operation of events.

This position is crucial for delivering exceptional service and hospitality.

The Event Planning Specialist is tasked with supporting the sales team through administrative responsibilities and confirmation communications to finalize event arrangements.

Moreover, this role involves engaging in the dynamic sales process and contributing to the successful booking of social events.


QUALIFICATIONS OF AN EXCEPTIONAL EVENT PLANNING SPECIALIST:
You possess a friendly demeanor and exhibit a proactive attitude
You demonstrate sound judgment and can effectively communicate with clients, the Sales Team, and Management
You maintain clear and consistent communication with Operations, the Sales Team, and clients
You can articulate client needs to Operations and other team members
You exhibit strong organizational capabilities
You possess excellent verbal communication skills
You can analyze basic data to assist Operations and the Sales Team in decision-making
You are proficient in reading and communicating in English

KEY RESPONSIBILITIES:


Exceed expectations to ensure that the needs of each Special Events Client are fulfilled, relaying all requests from hosts to ensure that contracts are accurately updated.

Handle requests for proposals (RFPs) and inquiries for social events, converting them into confirmed bookings.
Conduct site visits as necessary.

Ensure timely and accurate distribution of all documentation for events, collaborating with the management team to ensure adequate staffing.

Provide administrative assistance to the Sales Department, including follow-ups on communications with Event Hosts after the sale is confirmed, and relay any changes to Banquet Event Orders (BEOs) or updated signed agreements to Operations.

Monitor accounts receivable, gather payment details, and finalize any outstanding balances.
Process check requests and invoices as required.
Ensure that Operations has the latest BEO for each event.
Present upselling opportunities to Event Hosts following the confirmation of sales.

As part of our expectation for you to take ownership of your role, your responsibilities include everything mentioned above plus any additional tasks as assigned.

If you identify a need, address it; if you have a suggestion, share it; if you notice a colleague requiring assistance, offer your support.


The statements above are intended to provide a general overview of the nature and level of work performed by individuals in this position.

They are not intended to be an exhaustive list of all responsibilities, duties, and skills required for this role.


Salary Range:
$13 - $15.75

We are an equal opportunity employer and participate in E-Verify in states where required.

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