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Retail Sales Associate
2 months ago
About Michaels Stores
Michaels is a leading arts and crafts retailer that provides a wide range of products and services to customers. We are committed to delivering exceptional customer experiences and creating a positive work environment for our team members.
Job Summary
We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team. As a Retail Sales Associate, you will be responsible for providing excellent customer service, maintaining a clean and organized store environment, and achieving sales goals.
Key Responsibilities
- Provide exceptional customer service by greeting customers, answering questions, and resolving issues in a timely and professional manner.
- Maintain a clean and organized store environment by restocking shelves, facing merchandise, and completing other tasks as assigned.
- Meet or exceed sales goals by suggesting products to customers, promoting sales, and maintaining a thorough knowledge of products and services.
- Process transactions accurately and efficiently, including handling cash, credit card transactions, and returns.
- Participate in visual merchandising and store displays to create an attractive and engaging shopping environment.
- Work collaboratively with other team members to achieve sales goals and maintain a positive work environment.
Requirements
- High school diploma or equivalent required.
- Previous retail or customer service experience preferred.
- Ability to work a flexible schedule, including evenings, weekends, and holidays.
- Ability to lift up to 50 pounds and stand for long periods of time.
- Excellent communication and interpersonal skills.
What We Offer
- A competitive hourly wage and opportunities for advancement.
- A comprehensive benefits package, including medical, dental, and vision insurance.
- A 401(k) retirement plan with company match.
- Opportunities for professional development and training.