Direct Fulfillment Operations Manager

1 week ago


Bolingbrook, Illinois, United States Magna-Tiles Full time
Direct Fulfillment Lead Job Description

We are seeking an experienced Direct Fulfillment Lead to join our growing team at MAGNA-TILES. As a key member of our operations team, you will play a critical role in ensuring the smooth and efficient fulfillment of our products to customers around the world.

Key Responsibilities:
  • Training and Quality Control: Provide thorough training to new employees on Standard Operating Procedures (SOPs) related to MTD processes. Ensure outbound pallets meet quality standards by regularly checking for issues such as incorrect labels, poorly packed boxes, and pallet height discrepancies.
  • Inventory Management: Oversee inventory counts, tracking supplies such as box sizes, tape, kraft paper, and other materials needed for order fulfillment. Ensure the push-back racking is well-organized and correctly labeled for easy product retrieval.
  • Task Management: Lead and delegate tasks such as product restocking, receiving shipments, and moving pallets on the floor, ensuring smooth workflow and task completion. Coordinate with team members to prioritize and manage MTD-related tasks, making real-time adjustments to improve efficiency and productivity.
  • Floor Optimization: Analyze MTD sales data to optimize pallet arrangement and streamline operations to reduce unnecessary touches and increase productivity. Develop new processes to enhance order fulfillment, focusing on minimizing handling time and improving throughput.
  • Order Fulfillment and Reporting: Track order completion, especially for key accounts like Target DVS, by checking tiles at the end of each day. Provide regular updates to management on order status, team performance, and any potential bottlenecks.
  • Collaboration and Continuous Improvement: Act as a liaison between team members and management to communicate any suggested improvements to workflows or processes. Foster a positive work environment through effective leadership, feedback, and hands-on support.
  • Compliance and Safety: Ensure team adherence to company policies and safety regulations at all times. Promote a safety-first mindset and take corrective action when necessary to prevent accidents or injuries.

Requirements:

  • High School Diploma or equivalent
  • 2+ years of warehouse experience
  • Previous experience in warehouse or fulfillment leadership
  • Strong organizational and time management skills
  • Knowledge of RF and WMS systems
  • Ability to safely lift up to 50 pounds and stand for extended periods
  • Strong communication skills

MAGNA-TILES Offers:

  • Competitive pay
  • Benefits package including health/dental, vacation, 401K matching and product discounts

About MAGNA-TILES:

MAGNA-TILES is a pioneering brand of magnetic construction, designed to provide hands-on learning, promote interest in STEAM concepts and provide countless hours of screen-free fun. Introduced in 1997, MAGNA-TILES is the best-known brand of magnetic tiles today and can be found in classrooms and playrooms across the world.



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