Pharmacy Technician
6 days ago
In accordance with state and federal regulations, this role performs data entry and patient registration. The pharmacy technician is responsible for resolving third-party rejects and responding to high-volume customer inquiries, working under direct supervision. The technician follows standard operating procedures and performs duties in accordance with Company policies and procedures. This role utilizes pharmacy systems to obtain patient and drug information. Automated machinery is run to pre-sort and package medications in support of the fulfillment site. Duties may vary based on assigned department.
Key Responsibilities:
Using Walgreens prescription data entry procedures and guidelines, the pharmacy technician processes new patient registration by entering data into the appropriate system. The technician handles patient prescription requests within HIPAA guidelines and enters refill orders for processing. The role troubleshoots to obtain missing prescription information, and interprets medical abbreviations (SIG codes). All data entry-related exceptions are resolved.
The pharmacy technician runs automated machinery, sorts medications, transitions inventory through different workflow stages with a focus on quality control. The technician counts and fills prescriptions, affixes labels, packs, and ships. The role cleans and helps maintain machinery and maintains an orderly work area.
The pharmacy technician resolves Third-Party Rejects by reviewing, gathering information, making corrections, and resubmitting for processing according to individual plan requirements. The role provides assistance to Pharmacists, both those in the facility and those at other locations. Issues are identified and communicated to senior-level staff as appropriate.
This role requires obtaining an active technician license or certification within the first 90 days and maintaining an active technician license or certification.
About Walgreens and WBA:
Walgreens is included in the U.S. Retail Pharmacy and U.S. Healthcare segments of Walgreens Boots Alliance, Inc. (Nasdaq: WBA), an integrated healthcare, pharmacy, and retail leader with a 170-year heritage of caring for communities. WBA's purpose is to create more joyful lives through better health. Operating nearly 9,000 retail locations across America, Puerto Rico, and the U.S. Virgin Islands, Walgreens is proud to be a neighborhood health destination serving nearly 10 million customers each day. Walgreens pharmacists play a critical role in the U.S. healthcare system by providing a wide range of pharmacy and healthcare services, including those that drive equitable access to care for the nation's medically underserved populations. To best meet the needs of customers and patients, Walgreens offers a true omnichannel experience, with fully integrated physical and digital platforms supported by the latest technology to deliver high-quality products and services in communities nationwide.
The actual salary an employee can expect to receive, plus bonus pursuant to the terms of any bonus plan if applicable, will depend on experience, seniority, geographic location, and other factors permitted by law. To review benefits, please visit jobs.walgreens.com/benefits.
Walgreens is an Equal Opportunity Employer, including disability/veterans.
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