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Regional Office Operations Manager

3 weeks ago


Columbus, Ohio, United States United Software Group Full time
Job Title: Regional Office Operations Manager

About United Software Group:
We are a leading software solutions company dedicated to delivering innovative technology services. Our team of experts is passionate about providing exceptional support and guidance to our clients.

Salary: $75,000 - $95,000 per year

Job Description:
We are seeking a highly skilled Regional Office Operations Manager to join our team. As a key member of our operations team, you will be responsible for overseeing the day-to-day operations of our regional office, ensuring seamless communication and efficient issue resolution.

Key Responsibilities:
  • Manage the OnBase Case Management System, ensuring smooth operation and efficient issue resolution.
  • Liaise with clients to understand their system requirements and provide tailored solutions.
  • Develop and implement processes to improve client satisfaction and reduce issue resolution time.
  • Maintain accurate records of client interactions and system updates.

Requirements:
  • High school diploma or equivalent required; degree in business administration or related field preferred.
  • Proven experience in management or operations.
  • Excellent leadership and communication skills.

Benefits:
Competitive salary, comprehensive benefits package, and opportunities for professional growth and development.