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High Needs Care Coordinator

4 weeks ago

Phoenix, Arizona, United States Touchstone Health Services Full time

Job Summary

We are seeking a skilled High Needs Care Coordinator to join our team at Touchstone Health Services. As a key member of our behavioral health team, you will be responsible for providing high-quality care to families under the 12 Principles and facilitating Child and Family Team Meetings.

Key Responsibilities

  • Conduct the engagement process with families to identify natural/formal supports as outlined in the Arizona Model, Child and Family Team (CFT) process, and Regional Behavioral Health Authority (RBHA).
  • Coordinate, schedule, and facilitate CFT Service Plan meetings with natural, formal supports, and system stakeholders.
  • Develop and implement individualized Service Plans with collaboration of family and team members to reflect unique child/family needs, measurable objectives, action steps to meet the needs while incorporating the family vision and family strengths to meet identified needs/goals.
  • Monitor implementation of CFT/Service Plan and progress of service recipient toward goals as evidenced by thorough and comprehensive documentation, staffing notes, contact notes, and other forms of documentation toward this goal.
  • Develop a comprehensive crisis and safety plan within the CFT.
  • Submit appropriate referrals to clinical services within agency and to other community agencies identified by CFT.
  • Update and maintain electronic medical records on each case which include but not limited to; CFT Service Plan, RBHA demographics, and CALOCUS according to RBHA and Arizona Department of Health Services (ADHS) guidelines.
  • Participate in court hearings for service recipients when necessary.

Requirements

  • Must be at least 21 years of age.
  • This position requires a High School Diploma and at least four (4) years experience providing behavioral health services; or an acceptable and equivalent combination of education and experience.
  • Must meet Agency requirements for Behavioral Health Technician.
  • Intermediate computer skills. Working knowledge of MS office products including Excel and Access or similar software.
  • Must possess a valid AZ Drivers License.
  • Must possess an AZ Fingerprint Clearance Card or be eligible for one.

Benefits

We offer a comprehensive benefits package, including medical, dental, vision, 401k, and more.