Patient Services Coordinator

2 weeks ago


Smyrna Georgia, United States Emory Healthcare Full time
{"Job Title": "Patient Services Coordinator", "Job Summary": "We are seeking a highly skilled Patient Services Coordinator to join our team at Emory Healthcare. As a key member of our patient experience team, you will play a critical role in ensuring our patients have a smooth and positive experience with our organization.", "Responsibilities": "

* Provide exceptional customer service to patients and families, welcoming and checking them in for appointments
* Communicate effectively with patients, families, and staff to troubleshoot and meet patient needs
* Follow approved standard operating procedures to complete technical and administrative functions, including arriving appointments, confirmation and updating of patient demographics, registration, and insurance information, scheduling, entering referrals, providing information about insurance coverage, collecting copays
* Work collaboratively with patients, families, providers, and clinical and non-clinical staff to ensure a positive patient experience

", "Requirements": "

* High school diploma/GED and twelve (12) months of experience in Healthcare or customer service industry OR currently enrolled in an accredited bachelor's degree program
* Ability to lift up to 25 lbs and stand for long periods
* Strong communication and interpersonal skills
* Ability to work in a fast-paced environment and prioritize tasks effectively

", "Work Environment": "

* Emory Healthcare is a dynamic and inclusive organization that values diversity and promotes a culture of respect and empathy
* Our team is committed to providing exceptional patient care and service
* We offer a competitive salary and benefits package, as well as opportunities for professional growth and development

"}

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