Automation Service Specialist
2 weeks ago
As an Automation Service Specialist, you will play a vital role in assisting clients with Amada Automation Systems, including essential machinery. Your responsibilities will encompass installation, maintenance, operational training, networking, programming education, and software instruction.
KEY RESPONSIBILITIES:
- Expertise in diagnosing and resolving issues related to mechanical, hydraulic, pneumatic, electrical, and control systems, as well as networking.
- Ability to accurately interpret layout drawings and blueprints for equipment installation.
- Completion of daily service reports and weekly expense documentation.
- Effective communication skills in English.
- Strong customer service skills with a focus on follow-up.
- Overseeing the entire equipment installation process at client locations, which may involve the use of hand tools and physical activity such as climbing, bending, and stooping.
- Proficient in operation, applications, software, and part programming, along with providing customer training.
- Utilization of Amada applications software for line control and part programming.
- Regular travel within designated territories is required.
- Capability to lift items weighing up to 50 lbs.
- Proficiency in Spanish is considered a plus.
- Directly reports to the Regional Service Manager.
- A four-year degree in Electronics or a minimum of a two-year degree with relevant work experience is preferred.
- Ability to analyze and repair mechanical, hydraulic, pneumatic, optical, and electrical systems.
- Proficient in using hand tools, Volt/Ohm meters, and oscilloscopes.
- Familiarity with computers and Windows operating systems.
- Ability to read and interpret mechanical and electrical schematics.
- Accountability and responsibility for servicing and supporting customers throughout their ownership experience.
- Routine travel within assigned territories, with occasional overnight stays.
BENEFITS PACKAGE:
- Comprehensive medical and hospitalization coverage.
- Pharmacy benefits.
- Dental and vision insurance.
- 401(k) retirement plan.
- Profit-sharing opportunities.
- Life insurance and long-term disability coverage.
- 12 paid holidays annually.
- Travel accommodations and mileage reimbursement.
- $200 voucher for work boots.
- Uniform, laptop, cellphone, and toolbox provided.
Lifting requirements: Average weight of 50 lbs, with daily frequency.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
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