Retail Credit Professional
4 days ago
Job Summary:
Buddys Home Furnishing seeks an experienced Credit Manager to join our team. As a key member of our staff, you will play a crucial role in ensuring the success of our business by overseeing various aspects of our operations, including account management, customer service, and inventory control.
Responsibilities:
- Develop and execute account management strategies to acquire and maintain customers.
- Serve as a liaison between customers and our organization, promoting timely rental/lease agreement renewal payments.
- Collaborate with store managers to manage personnel, assigning tasks and enforcing company policies.
- Maintain compliance with federal, state, and local regulations applicable to our business.
- Analyze and prepare detailed reports on store performance, providing actionable insights for informed decision-making.
- Document all customer interactions and commitments, ensuring transparent communication channels.
- Ensure adherence to company standards for renewals, delinquencies, and store collections.
- Manage daily work schedules, delivery schedules, and task assignments, fostering a productive work environment.
Qualifications:
To succeed as a Credit Manager, you must possess the following skills and qualifications:
- Proven organizational skills, enabling efficient task management and prioritization.
- Excellent communication skills, facilitating effective interactions with employees and customers.
- Able to handle multiple priorities simultaneously, prioritizing tasks based on urgency and importance.
- Proficient in POS systems, streamlining sales processes and improving efficiency.
- A professional appearance, reflecting positively on our company's image.
- Strong reading, writing, and verbal communication skills, essential for interacting with employees and customers.
- Negotiation and conflict resolution skills, resolving disputes in a fair and professional manner.
- Ability to plan, organize, delegate, coordinate, and follow up on various tasks and assignments, demonstrating strong project management skills.
- Problem-solving skills, recognizing and addressing issues promptly.
- Prior experience in Rent-to-Own, retail, or other businesses emphasizing customer service, account management, sales, and merchandising is highly valued.
Compensation:
The estimated salary range for this position is $60,000 to $80,000 per year, depending on location and experience.
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