Member Experience Associate

4 months ago

Apopka, United States Retro Fitness Full time
Position Title:

Member Experience Associate

Job Description:

At Retro Fitness, "Get Real" is our promise of offering an honest, simple, non-intimidating approach to helping our community achieve their fitness goals.

The Member Experience Associate will ensure that members receive the highest quality of service and facilities, as well as deliver an authentic and welcoming atmosphere.

*OPENING SHIFT SPECIFICALLY: Monday - Fridays open at 5am; Weekends open at 7am*

Job Expectations:

  • Work your scheduled shifts and arrive on time every shift
  • Arrive for your shift in full uniform: brand approved shirt, khaki or black athletic pants, and sneakers (be well groomed, neat, and presentable)
  • Aim to exceed customer expectations at every opportunity
  • Make eye contact with customers
  • Smile authentically at customers
  • Speak enthusiastically to customers
  • Be attentive and courteous to customers
  • Keep a sense of urgency and hustle when it comes to helping customers
  • Keep a positive, upbeat personality.
  • Be able to communicate clearly, professionally, and proactively when needed.
  • Prior experience in sales, retail, or hospitality is helpful.
  • Active CPR/AED certification preferred.
Job Responsibilities:
  • Greet and check in members as they come in.
  • Resolve customer issues in an effective manner.
  • Sell memberships, retail, and merchandise.
  • Follow up with prospects promptly.
  • Ensure a safe and clean health club environment for members and staff.
  • Open and close the facility if scheduled.
  • Follow company policies, procedures, and best practices.
  • Work a variety of shifts as early as 5am and as late as 10pm.


Compensation: $10.50 - $11.00 per hour

With more than 120 gyms open or under development across the US, Retro Fitness offers multiple fitness experiences under one roof. From traditional strength and cardio options to personalized training programs, Retro Fitness offers something for everyone. Gyms feature best in class equipment and services, our Retro Blends Smoothie Bar, and a selection of amenities that keep members feeling accomplished and refreshed.

With our new CEO, Andrew Alfano, leading the team, Retro Fitness is poised for growth in an exciting atmosphere with a new strategic vision and focus. We encourage you to consider joining us on this journey

Interested in owning a Retro Fitness? The brand is seeking qualified franchise partners to expand nationwide. For more information, please visit or .

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Retro Fitness Corporate.

  • Retail Associate

    2 weeks ago

    Apopka, Florida, United States Sam's Club Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Retail Associate - Member Experience Specialist. In this role, you will be responsible for providing exceptional service to our members, ensuring a positive shopping experience, and maintaining a clean and organized store environment.Key ResponsibilitiesEnsure...

  • Party City Team Member

    2 months ago

    Apopka, United States Party City Full time

    Location: Location: Party City Team Member (Sales Associate) in Apopka, FL at Party City **Location:** **Experience:** Not Specified **Job Description** **COME JOIN THE PARTY** At PCHI, we create joy for our customers by making it easy to create unforgettable memories. We are C*ustomer Obsessed.* Our Team Members lead by example and possess the energy and...

  • Fitness Experience Coordinator

    7 days ago

    Apopka, Florida, United States Retro Fitness Full time

    Member Experience AssociateAt Retro Fitness, we're committed to delivering an exceptional experience for our members. As a Member Experience Associate, you'll play a vital role in ensuring our facilities and services meet the highest standards of quality and hospitality.Key Responsibilities:Greet and check in members, providing a warm and welcoming...

  • Fitness Experience Coordinator

    3 days ago

    Apopka, Florida, United States Retro Fitness Full time

    Member Experience AssociateAt Retro Fitness, we're committed to delivering an exceptional experience for our members. As a Member Experience Associate, you'll play a vital role in ensuring our facilities and services meet the highest standards of quality and hospitality.Key Responsibilities:Greet and check in members, providing a warm and welcoming...

  • Restaurant Team Member>

    4 months ago

    Apopka, United States Dunkin' Donuts Full time

    Dunkin' Donuts - 212 E Main St [Restaurant Associate / Crew Member] As a Restaurant Team Member at Dunkin Donuts, you'll: Assemble and package orders and serve to guests; Prepare food and beverages; Understand restaurant menu including limited time offers and promotions and be able to answer guest questions; Maintain a clean and organized workstation; Stock...

  • Food Service Team Member

    3 weeks ago

    Apopka, Florida, United States Wal-Mart Stores , Inc. Full time

    About the RoleWe are seeking a highly motivated and customer-focused Food Service Team Member to join our team at Wal-Mart Stores, Inc. As a key member of our café team, you will play a vital role in delivering exceptional customer service and ensuring the highest quality food products are prepared and served to our members.Key ResponsibilitiesBe a Team...

  • Cafe Associate

    2 weeks ago

    Apopka, Florida, United States Walmart Full time

    About the RoleWe are seeking a highly motivated and customer-focused Cafe Associate to join our team at Sam's Club. As a Cafe Associate, you will be responsible for providing exceptional customer service, preparing food to order, and maintaining a clean and safe environment for our members.Key ResponsibilitiesCustomer Service: Provide prompt and courteous...

  • Cafe Associate

    2 weeks ago

    Apopka, Florida, United States Walmart Full time

    About the RoleWe are seeking a highly motivated and customer-focused Cafe Associate to join our team at Sam's Club. As a Cafe Associate, you will be responsible for providing exceptional customer service, preparing food to order, and maintaining a clean and safe environment for our members.Key ResponsibilitiesCustomer Service: Provide prompt and courteous...

  • Cafe Associate

    2 weeks ago

    Apopka, Florida, United States Sam's Club Full time

    About the RoleWe are seeking a highly motivated and customer-focused Cafe Associate to join our team at Sam's Club. As a Cafe Associate, you will play a key role in providing exceptional service to our members, preparing high-quality food and beverages, and maintaining a clean and safe work environment.Key ResponsibilitiesFood Preparation and Service:...

  • Prepared Foods Associate

    2 days ago

    Apopka, Florida, United States Sam's Club Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Prepared Foods Associate to join our team at Sam's Club. As a key member of our food preparation team, you will be responsible for preparing and serving high-quality food products to our members.Key ResponsibilitiesPrepare and serve food products according to company standards and...

  • Retail Associate

    1 week ago

    Apopka, Florida, United States Sam's Club Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Maintenance Associate to join our team at Sam's Club. As a key member of our facilities team, you will be responsible for ensuring the cleanliness and safety of our store, including sweeping, cleaning, and performing maintenance tasks as needed.Key ResponsibilitiesMaintain a safe and clean...

  • Retail Associate

    3 weeks ago

    Apopka, Florida, United States Sam's Club Full time

    About the RoleWe are seeking a highly motivated and detail-oriented Facilities Maintenance Associate to join our team at Sam's Club. As a key member of our maintenance team, you will be responsible for ensuring the cleanliness and safety of our facilities, providing an exceptional experience for our members and associates.Key ResponsibilitiesMaintain a safe...

  • Restaurant Team Member

    3 weeks ago

    Apopka, Florida, United States 7-Eleven Full time

    Job Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Restaurant Associate. As a valued member of our team, you will be responsible for providing exceptional customer service, ensuring a clean and safe environment, and maintaining high standards of food quality and presentation.Key Responsibilities:Provide...

  • Baker and Packager Associate

    2 weeks ago

    Apopka, Florida, United States Walmart Full time

    About the RoleWe are seeking a highly motivated and detail-oriented Baker and Packager Associate to join our team at Sam's Club. As a key member of our bakery team, you will be responsible for preparing fresh baked items daily, following recipes and production guidelines, and ensuring high-quality products are delivered to our members.Key...

  • Café Associate

    2 weeks ago

    Apopka, Florida, United States Sam's Club Full time

    Job SummaryWe are seeking a highly skilled and motivated Café Associate to join our team at Sam's Club. As a key member of our prepared foods team, you will be responsible for preparing fresh food items daily, following recipes and preparing our always warm and ready rotisserie chicken.Key ResponsibilitiesFood Preparation: Prepare fresh food items daily,...

  • Retail Associate

    1 week ago

    Apopka, Florida, United States Sam's Club Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Retail Associate. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and assisting with sales and inventory tasks.Key ResponsibilitiesProvide...

  • Food Preparation Associate

    2 weeks ago

    Apopka, Florida, United States Sam's Club Full time

    About the RoleWe are seeking a highly motivated and detail-oriented Food Preparation Associate to join our team at Sam's Club. As a Food Preparation Associate, you will play a critical role in ensuring the highest quality products are prepared and served to our members.Key ResponsibilitiesFood Preparation: Prepare food according to item specifications,...

  • Frontline Cashier Associate

    3 weeks ago

    Apopka, Florida, United States Sam's Club Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Frontline Cashier Associate to join our team at Sam's Club. As a key member of our front-end team, you will play a vital role in providing exceptional member service and ensuring a seamless shopping experience for our customers.Key ResponsibilitiesMaintain a positive and welcoming attitude,...

  • Store Associate>

    4 months ago

    Apopka, United States RaceTrac Full time

    RaceTrac - 700 S. Orange Blossom Trail [Retail Associate / Stocker / Team Member] As a Store Associate at RaceTrac, you'll: Provide prompt, efficient, and courteous guest service; Follow company policies and procedures; Sell products to individuals in a high volume convenience store outlet; Help to maintain a clean, stocked, customer friendly environment...

  • Prepared Foods Associate

    2 weeks ago

    Apopka, Florida, United States Sam's Club Full time

    About the RoleWe are seeking a highly motivated and detail-oriented Prepared Foods Associate to join our team at Sam's Club. As a key member of our café team, you will play a critical role in ensuring that our members receive exceptional service and high-quality food products.Key ResponsibilitiesPrepare and serve a variety of food products, including hot...