Current jobs related to Client Success Specialist at Zillow - Little Ferry, New Jersey - Zillow
-
Rental Support Team Lead
4 weeks ago
Little Ferry, New Jersey, United States Zillow Full timeAbout the RoleWe are seeking a highly skilled and experienced Rental Support Team Lead to join our team at Zillow Group. As a key member of our Rentals Support team, you will be responsible for leading a team of customer support representatives to deliver exceptional customer experiences and drive business results.Key ResponsibilitiesLead a team of customer...
-
Customer Success Advocate
3 weeks ago
Little Ferry, New Jersey, United States Swooped Full timeAbout Our CompanySwooped is a global remote-first company with a presence in the United States and Europe, and a team of distributed employees. We're a leader in the mobile 3D capture application space, transforming the remodelling and renovation industry with our innovative technology.Job DescriptionWe're seeking a highly skilled Customer Success Specialist...
-
Client Support Manager
3 weeks ago
Little Ferry, New Jersey, United States Passthrough Full timeAbout PassthroughPassthrough is a cutting-edge company that's revolutionizing the way investors interact with private markets. Our mission is to make investing in private equity and venture capital as easy as using a popular stock trading app.Job Title: Client Support ManagerWe're seeking a highly skilled Client Support Manager to join our team. As a Client...
-
Head of Institutional Customer Success
2 weeks ago
Little Ferry, New Jersey, United States Varsity Tutors, a Nerdy Company Full timeAbout the RoleWe are seeking a highly experienced and results-driven Head of Institutional Customer Success to lead our customer success division and drive the growth of our institutional business. As a key member of our leadership team, you will be responsible for developing and executing a comprehensive customer success strategy that aligns with our...
-
Head of Institutional Customer Success
2 weeks ago
Little Ferry, New Jersey, United States Varsity Tutors, a Nerdy Company Full timeAbout the RoleNerdy, the parent company of Varsity Tutors, is seeking a seasoned professional to lead our Institutional Customer Success division. As the Head of Institutional Customer Success, you will be responsible for driving the growth and success of our institutional business, while delivering exceptional customer experiences.Key ResponsibilitiesDesign...
-
Little Ferry, New Jersey, United States Varsity Tutors, a Nerdy Company Full timeAbout the RoleWe are seeking a highly experienced and dynamic Head of Institutional Customer Success to lead our Varsity Tutors for Schools team. This critical senior leadership role will be responsible for leading an institutional customer success division and playing a pivotal part in expanding our institutional business and maximizing team performance.Key...
-
Sales Enablement Specialist
3 weeks ago
Little Ferry, New Jersey, United States Dice Full timeSales Enablement SpecialistDice is the leading career destination for tech experts at every stage of their careers. Our client, Kforce Technology Staffing, is seeking a Sales Enablement Specialist in Atlanta, GA. This role will interact with the UK team and the time zones are more aligned.Key Responsibilities:Develop, deliver, and train onboarding,...
-
Talent Acquisition Specialist
3 weeks ago
Little Ferry, New Jersey, United States Ceridian Full timeAbout the OpportunityCeridian is seeking a highly skilled sales professional to join our team as a Talent Acquisition Specialist. In this role, you will be responsible for driving revenue growth and expanding our presence in the talent intelligence market.Key ResponsibilitiesManage a sales quota for a portfolio of Talent SaaS productsAlign with marketing,...
-
Home Health Therapist Specialist
10 hours ago
Little Ferry, New Jersey, United States BAYADA Home Health Care Full timeBAYADA Home Health Care, a leading provider of home health care, is seeking an experienced Occupational Therapist to join our team in Little Ferry, New Jersey.Job OverviewThis is an exciting opportunity to work with our multidisciplinary team, providing rehabilitative care and skilled nursing to clients in their homes throughout Hudson County.As a Home...
-
Nurse Care Specialist
2 weeks ago
Little Ferry, New Jersey, United States BAYADA Home Health Care Full timeJob Title: Home Health Care RNWe are seeking a skilled and compassionate Registered Nurse (RN) to provide high-quality care to clients in their homes. As a Home Health Care RN, you will have the opportunity to make a meaningful difference in the lives of our clients and their families.About the Role:* Provide one-on-one care to clients in their homes,...
-
Sales Enablement Specialist
3 weeks ago
Little Ferry, New Jersey, United States insightsoftware Full timeAbout the RoleAs a Sales Enablement Specialist at insightsoftware, you will play a critical role in supporting the sales team to drive business growth and success. This is an exciting opportunity to join a high-energy, high-performance global team and contribute to the development of our quickly growing sales organization.Key ResponsibilitiesDesign and...
-
Customer Service Representative
3 weeks ago
Little Ferry, New Jersey, United States Miaplaza, Inc. Full timeAbout Miaplaza, Inc.Miaplaza, Inc. is a mission-driven company dedicated to innovative education solutions for children who learn in diverse ways. Our vision is to elevate online learning by applying the most successful approaches in virtual education to create an accessible and inclusive homeschool curriculum platform.Job Title: Customer Service...
-
Digital Transformation Specialist
3 weeks ago
Little Ferry, New Jersey, United States Shockoe | Mobile by Design Full timeAbout Shockoe | Mobile by DesignWe're a force of digital transformation, offering the excitement of a startup with the stability of an industry leader. Our team is passionate about innovation, creativity, and driving change through technology.Life at ShockoeWe offer a comprehensive benefits package, including 100% medical premium coverage, 5 weeks of PTO, 1...
-
Travel Planner
3 weeks ago
Little Ferry, New Jersey, United States Cosmo Travel Full timeTravel Specialist GroupsCosmo Travel is seeking a highly skilled and passionate Travel Specialist to join our team. As a key member of our team, you will be responsible for researching and planning unique travel experiences for our clients.Responsibilities:Conduct thorough research on various travel destinations to provide expert recommendations to...
-
Nurse Specialist
1 week ago
Little Ferry, New Jersey, United States BAYADA Home Health Care Full timeJob Description & RequirementsBAYADA Home Health Care is seeking a skilled Registered Nurse (RN) for a nursing job in Little Ferry, New Jersey.Specialty: Private DutyDiscipline: RNDuration: OngoingEmployment Type: StaffCome for the flexibility, stay for the culture.We offer our Registered Nurses:One on one careFlexible scheduling based on your...
-
Account Executive, Events Specialist
4 weeks ago
Little Ferry, New Jersey, United States Horizon Sports & Experiences Full timeJob Title: Account Executive, EventsAbout the Role:We are seeking an exceptional Account Executive to join our Events & Experiential team at Horizon Sports & Experiences. As a key member of our team, you will support a variety of brand clients in delivering high-quality events and experiences.Key Responsibilities:Work closely with the Account team to manage,...
-
Cloud Sales Specialist
4 weeks ago
Little Ferry, New Jersey, United States Intermedia Cloud Communications Full timeAbout Intermedia Cloud CommunicationsWe are a leading provider of cloud communications and collaboration technology, empowering businesses to connect better. Our strong track record of growth, profitability, and commitment to creating an inclusive environment makes us an exciting place to work.The RoleWe are seeking a highly skilled Cloud Sales Specialist to...
-
Nurse Specialist
4 days ago
Little Ferry, New Jersey, United States BAYADA Home Health Care Full timeBAYADA Home Health Care is seeking a skilled Registered Nurse to provide high-quality care to clients in their homes.Job RequirementsSpecialty: Private DutyDiscipline: RNDuration: OngoingEmployment Type: StaffCome for the flexibility, stay for the culture. At BAYADA, we prioritize work-life balance and offer a range of benefits to support our nurses.Our...
-
Nurse Care Specialist
7 days ago
Little Ferry, New Jersey, United States BAYADA Home Health Care Full timeBAYADA Home Health Care is seeking a skilled and compassionate Registered Nurse (RN) to provide high-quality care to clients in the comfort of their own homes.Job Description & RequirementsSpecialty: Private Duty Discipline: RN Duration: Ongoing Employment Type: Staff As a Registered Nurse with BAYADA, you will have the opportunity to make a meaningful...
-
Nurse Specialist
2 weeks ago
Little Ferry, New Jersey, United States BAYADA Home Health Care Full timeAbout BAYADA Home Health CareWe're a leading provider of home health care services, dedicated to delivering high-quality care to our clients. Our team of experienced nurses and caregivers work together to provide personalized support and care to individuals of all ages and abilities.Job DescriptionWe're seeking a Registered Nurse (RN) to join our team as a...
Client Success Specialist at Zillow
2 months ago
Zillow is a leading real estate platform dedicated to empowering real estate teams to enhance their operations by streamlining processes, engaging leads effectively, and fostering accountability to achieve outstanding results.
Are you eager to be part of a dedicated team that strives to deliver significant outcomes for its clients? The Customer Success department is pivotal to our mission, as this position is essential in assisting our clients in establishing and executing strategies that drive growth for their businesses.
The primary responsibilities in this position encompass, but are not limited to:
Your foremost objective will be to ensure our clients thrive with our platform and assist them in achieving optimal setup and activation within their initial 90 days of engagement.
You will develop into a knowledgeable and diligent expert in all aspects of real estate lead generation, conversion strategies, sales enhancement, and customer service.
You will proactively reach out to new clients through calls, texts, and emails to ensure they are progressing towards success.
Your role will involve aiding clients in implementing strategies and tools that yield tangible business results. This includes identifying clear, actionable goals and consistently working towards achieving them.
You will conduct kickoff meetings, training sessions, and ongoing strategy discussions via virtual platforms to ensure clients maximize their use of the system—focusing on uncovering significant opportunities rather than merely product usage.
You will manage relationships with key accounts, performing regular check-ins and nurturing rapport as their trusted advisor.
Your aim will be to create enthusiastic advocates by connecting them with the best resources, tools, and educational opportunities available.
When clients express the value they receive, it creates a win-win situation for everyone involved.
You will monitor accounts to guarantee client satisfaction and proactively address any signs of potential churn.
You will represent client needs and requests across the organization.
You will inform clients about newly launched features and functionalities, demonstrating how these tools can generate additional value for them.
Who You AreThis role is suitable for you if:
- You are adaptable and eager to learn continuously.
- You possess strong interpersonal skills and can establish rapport quickly.
- You are a problem solver who takes a consultative approach to identify optimal solutions.
- You are tech-savvy and proficient with SaaS applications, comfortable discussing integrations and technology stacks.
- You are a self-starter who can take initiative on new projects and ideas.
- You are patient, insightful, and have a good sense of humor, viewing challenges as opportunities.
Our ideal candidate will have the following qualifications:
- 3-5 years of experience in a customer-facing success role, particularly with enterprise-level accounts in a SaaS environment.
- Experience in real estate is beneficial but not mandatory.
- A strong internal drive and a proactive mindset; we adapt swiftly and support numerous clients.
- Exceptional written and verbal communication skills, maintaining a professional yet engaging demeanor.
- Based in the USA, with a home office equipped with fast internet and a distraction-free environment.
- A growth-oriented mindset and a desire to consistently deliver your best work.
- Experience with remote work is considered advantageous.
