Guest Service Expert

3 days ago

Hyattsville, Maryland, United States Marriott International Inc Full time
Job Summary

We are seeking a skilled Guest Service Expert to join our team at Courtyard New Carrollton Landover. As a key member of our front-of-house team, you will be responsible for delivering exceptional guest experiences and ensuring that every interaction is memorable and unique.

Key Responsibilities
  • Provide exceptional guest service, ensuring that every interaction is warm, welcoming, and personalized.
  • Manage the guest experience, from setting tables to communicating with the kitchen and interacting with guests.
  • Ensure that all work areas and supplies are clean and well-maintained.
  • Work collaboratively with the kitchen and other team members to ensure seamless service.
  • Meet or exceed quality standards, ensuring that every guest has a positive experience.
Requirements
  • High school diploma or equivalent required.
  • Less than 1 year of related work experience preferred.
  • No supervisory experience required.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Excellent communication and interpersonal skills.
About Marriott International

Marriott International is an equal opportunity employer, committed to diversity and inclusion. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

At Courtyard, we are passionate about better serving the needs of travelers everywhere. We are looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve all while having fun.

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