Career Center Manager
1 day ago
SECO Career Center Manager
Job Summary:The SECO Career Center Manager is a key member of the Zeiders Enterprises team, responsible for overseeing the day-to-day operations of the Career Center. This role requires a strong leader who can manage a team of supervisors and ensure the delivery of high-quality services to military spouses.
Key Responsibilities:- Provide operational direction and oversight to the Coaching and Advising Services operations.
- Conduct operational planning, execution, and evaluation of the Career Coaching and Advising Services program.
- Ensure contract service, quality, and performance requirements are met or exceeded.
- Establish and maintain effective working relationships with government program managers and contracting officers.
- Manage subordinate supervisors and ensure the delivery of high-quality services.
- Develop and manage project schedules, monitor projects, and ensure successful results.
- Oversee the submission of all Career Center deliverables on time and as outlined by the contract.
- Master's degree in education, human resources, counseling, or a related field.
- 10 years of personnel management and staff supervision experience, with 5 years in a call center or remote work setting.
- A minimum of 5 years of experience as a professional career counselor, college guidance counselor, or workforce development professional.
- Three years of experience working in a call center environment with a proven track record of high tempo, technology-intensive service delivery operations.
- Demonstrated experience in strategic planning, research, and evaluation.
- Experience working within a career center environment.
- Experience in human resources, business administration, or professional development.
- Demonstrable success in government contracting through prior work experience in a customer-facing role.
- Customer Service: Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service.
- Interpersonal Skills: Focuses on solving conflict, not blaming; maintains confidentiality; listens to others without interrupting.
- Oral Communication: Speaks clearly and persuasively in positive or negative situations; listens and gets clarification.
- Written Communication: Writes clearly and informatively; edits work for spelling and grammar.
- Teamwork: Balances team and individual responsibilities; exhibits objectivity and openness to others' views.
- Judgment: Displays willingness to make decisions; exhibits sound and accurate judgment.
- Professionalism: Approaches others in a tactful manner; reacts well under pressure.
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Career Center Manager
1 week ago
Woodbridge, Virginia, United States Zeiders Enterprises Full timeJob Title: SECO Career Center ManagerZeiders Enterprises, Inc. is seeking a highly skilled and experienced Career Center Manager to join our team. As a key member of our Spouse Education and Career Opportunities (SECO) program, you will be responsible for leading the Career Coaching and Advising Services team and ensuring the successful delivery of contract...
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Physical Therapist
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Social Services Case Manager
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