Customer Service Representative

2 weeks ago


Biloxi, Mississippi, United States AAA TV Care Full time
{"h3": "Job Overview"}

We are seeking a skilled Customer Service Administrator to provide exceptional support to our customers. As a key member of our team, you will be responsible for resolving customer inquiries and issues in a timely and professional manner.

Key Responsibilities
  • Respond to customer inquiries and complaints via phone, email, or in-person
  • Provide accurate and timely information about our products and services
  • Troubleshoot and resolve technical issues related to our products and services
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of our evolving products and services
Requirements
  • Previous experience in customer service, sales, or a related field
  • Ability to build rapport with clients and provide excellent customer service
  • Ability to prioritize and multitask in a fast-paced environment
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
Benefits
  • Competitive hourly based pay or commission based pay (applicant's choice)
  • Flexible work schedule with options for 4 or 5 days per week
  • 10 observed paid holidays per year
  • Paid time off (based on tenure) up to 3 weeks per year
  • Company vehicle to and from work (after probationary period)
  • Company cell phone
  • Sign on bonus of $1,000 after 6 months of employment
  • Commission based bonus opportunities available
  • Working towards medical benefits in 2025, with a $150 monthly stipend until then

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

AAA Appliance Repair, LLC is committed to a diverse and inclusive workplace and is an equal opportunity employer.



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